Operations Program Lead
3 weeks ago
Job Title: Operations Program Manager
Location: Onsite- Noida
EC-Council is the world’s largest cyber security technical certification body. We operate in 145 countries globally and we are the owner and developer of various world-famous cyber security programs. We are proud to have trained and certified over 400,000 information security professionals globally that have influenced the cyber security mindset of countless organizations worldwide.
www.Eccouncil.Org
Position Overview
The Operations Program Manager is responsible for leading, coordinating, and optimizing cross-functional operational initiatives to ensure efficiency, scalability, and alignment with company goals. This role requires a strategic thinker with strong organizational skills who can manage multiple programs simultaneously, track performance metrics, and maximizing project impact across the organization
Key Responsibilities:
Project Management & Delivery
- Lead and manage end-to-end business projects across departments including operations, marketing, customer experience, education, and partnerships.
- Create and manage detailed project plans, timelines, and budgets—ensuring zero cost or time overruns.
- Track and report on progress against key business objectives and project milestones.
- Anticipate risks and implement mitigation strategies to maintain momentum and quality.
Cross-Functional Coordination
- Serve as the central point of communication between internal stakeholders, ensuring clear alignment on goals, roles, and deliverables.
- Manage meetings, documentation, and follow-ups to maintain accountability and transparency.
Customer Success & Product Enablement
- Coordinate operational readiness for new product or service launches.
- Oversee initiatives to enhance customer onboarding, support workflows, satisfaction, and retention.
- Work with marketing and product teams to ensure consistent messaging, timing, and impact.
Qualifications:
- 8-10 years of experience managing non-technical, business-focused projects, preferably in operations, customer success or go-to-market functions.
- Proven track record of delivering projects on time and within budget, with alignment to business goals.
- Strong skills in stakeholder management, problem-solving, and cross-team coordination.
- Proficient in project management tools (e.G., Monday.Com).
- Bachelor’s degree in Business Administration, Operations, Management, or related field.
- Excellent communication and presentation skills in English (written and spoken).
- PMP, PRINCE2, or equivalent certification is a plus.
- Experience in global education, certification, or training organizations.
- Familiarity with customer success platforms and CRM tools
- Prior experience working in fast-paced, multicultural, or remote-first environments.
Additional Information:
We are an equal opportunity workplace and an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status and we do not discriminate on the basis of such characteristics or on the basis of any other status that is protected by the laws or regulations in the locations where we work.
EC-Council is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process and need reasonable accommodation to complete the process, please contact us at ecchr@eccouncil.org and let us know how we may assist you.
To be eligible to apply for this job, you must be able provide proof that you are either a citizen of the country or have legal authorization to work in the country where this job is posted and must be residing in the same country.
Our Privacy Policy outlines how we collect, use, and protect your personal data during the recruitment process. Please review it to understand our practices: EC-Council Privacy policy - User and company | EC-Council
-
Learning Solutions Program Lead
2 weeks ago
Industrial Area, India Infopro Learning, Inc Full timeProgram Manager – Learning SolutionsLocation: Noida (Work from Office)About the RoleAs a Program Manager at Infopro Learning, you will play a pivotal role in shaping exceptional customer experiences and driving impactful learning transformations. You’ll consult with clients to uncover their true learning needs, design effective solutions, and oversee...
-
Management Programs Director
1 week ago
Industrial Area, India Accurate Group of Institutions Full timeCompany DescriptionAccurate Group of Institutions is a renowned educational institution offering a diverse range of courses across various fields of study. Founded in 2006, Accurate has rapidly expanded to become a comprehensive institute focusing on teaching, consulting, research, and Management Development Programs. The institute's campus in Greater Noida...
-
Marketing Program Lead
2 weeks ago
Industrial Area, India Hack2skill Full timeWe are looking for an experienced and proactive Marketing Project Manager to plan, execute, and oversee projects at Hack2skill. The ideal candidate will be responsible for driving initiatives end-to-end—ensuring on-time delivery, managing resources, and coordinating across internal and external stakeholders. This role requires strong communication,...
-
Director of Program Management
2 weeks ago
Industrial Area, India Infinite Computer Solutions Full timeAbout the RoleThe Head of PMO will reinvent the traditional Project Management Office into a Strategic Enablement Engine — one that governs through foresight, not hindsight. This leader will bring balance: the discipline of the “Hard PM” and the empathy of the “Servant Leader PM.” The mission is to ensure every initiative delivers value, not just...
-
Reconciliation Operations Lead
2 weeks ago
Industrial Area, India Deloitte Full timeRole Purpose: Manage Reconciliation Production team, overseeing operational and reconciliation activities across locations.Key Responsibilities: Manage critical processes for Account Payable Recs, including reconciliations, attestation, and SOX controls. Lead negotiations with third-party banks. Ensure consistency in controls and accurate reporting of...
-
Data Center Operations Lead
3 weeks ago
Industrial Area, India Genpact Full timeSenior Principal Consultant- Data Center Operations LeadLocation: Hyderabad/Pune/Bangalore/NoidaExperience: 10-16 yearsImmediate joiners only.Kindly share resume to nsenthil.kumar@genpact.com with Sub of "Data Center" along with notice period.We are seeking a highly skilled and experienced Data center Operations Lead to lead the design, development, and...
-
Engineering Internship Program
3 weeks ago
Industrial Area, India Varahe Analytics Private Limited Full timeJob Title: Engineering Talent ProgramTeam: Technical Transformation TeamPosition Type: InternshipDuration: 6 monthsLocation: NoidaAbout Varahe AnalyticsVarahe Analytics stands as a powerhouse in India’s political consulting industry, delivering transformative electoral solutions through a unique blend of in-depth data analytics, field intelligence, and...
-
Senior Manager, Operations
3 weeks ago
Industrial Area, India CorroHealth Full timeOverviewCorroHealth is the leading provider of clinically led healthcare analytics and technology-driven solutions, dedicated to positively impacting the financial performance for physicians, hospitals, and health plans. With over 13,000+ employees worldwide, CorroHealth offers integrated solutions, proven expertise, intelligent technology, and scalability...
-
AVP Sales Operations
6 days ago
Industrial Area, India assistara Full time🚀 We're Hiring: AVP – Sales (USA)📍 Location: NOIDA 136 (On-site – Depending on candidate) 🧭 Experience: 5+ Years as AVP Sales or in a similar senior sales leadership role 🕒 Full-Time | Immediate Joiners PreferredAbout the Role:We are seeking a dynamic and experienced Associate Vice President – Sales (USA) to lead and expand our sales...
-
SRE Team Lead
3 weeks ago
Industrial Area, India Coforge Full timeRole: SRE Lead EngineerSkills: Docker, Prometheus, grafana, ELK, DataDogLocation: NoidaExperience: 8+ YearsMode: Work from officeWe at Coforge are hiring a highly skilled and experienced SRE Lead Engineer to drive reliability, scalability, and performance across our infrastructure and applications. You will lead a team of SREs, collaborate with development...