Cafe Manager
15 hours ago
Job Title: Café Manager
Location: Beanlore Coffee Roasters – HSR Layout or Jayanagar
Department: Cafe Operations
Reports To: Operations Head
About Beanlore Coffee Roasters
Beanlore Coffee Roasters is a specialty coffee brand committed to delivering exceptional coffee experiences through craft roasting, sustainable sourcing, and warm hospitality. We take pride in serving high-quality coffee and food in an inviting space where every guest feels valued.
Position Summary
The Café Manager will oversee the day-to-day operations of the café, ensuring smooth functioning, excellent customer service, high-quality food and beverages, and adherence to company standards. The role requires a hands-on leader who can motivate the team, manage inventory, and drive profitability while maintaining Beanlore's brand ethos.
Key Responsibilities
- Manage overall café operations, including staffing, scheduling, inventory, and daily cash handling.
- Ensure exceptional customer service and guest satisfaction at all times.
- Oversee coffee brewing and food preparation standards, ensuring consistency and quality.
- Train, mentor, and motivate café staff to maintain performance and service excellence.
- Monitor stock levels and coordinate with suppliers for timely replenishment.
- Maintain hygiene, safety, and cleanliness standards as per FSSAI and company guidelines.
- Track sales performance, analyze data, and implement strategies to achieve revenue targets.
- Handle customer feedback and resolve issues promptly and professionally.
- Collaborate with the operations and marketing teams for promotions and local engagement activities.
- Maintain staff discipline, attendance, and adherence to company policies.
Requirements
- Graduate or Diploma in Hospitality / Hotel Management preferred.
- 4 years of experience in café /QSR management.
- Strong leadership and people management skills.
- Excellent communication, customer service, and problem-solving abilities.
- Basic knowledge of coffee, brewing methods, and café equipment is an advantage.
- Proficiency in POS systems and basic MS Office tools.
Key Competencies
- Leadership & Team Management
- Customer-Centric Approach
- Operational Excellence
- Attention to Detail
- Inventory & Cost Control
- Communication & Interpersonal Skills
Job Types: Full-time, Permanent
Pay: ₹40, ₹55,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
Application Question(s):
- Available for face to face interview?
- Can you join immediately?
- Do you have experience working as a Barista?
Experience:
- cafe: 3 years (Required)
Language:
- Kannada (Required)
Location:
- Bengaluru, Karnataka (Required)
Work Location: In person
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