ITIL L3 Production Support Professional

2 days ago


Pune, Maharashtra, India IDESLABS PRIVATE LIMITED Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a skilled professional with 6-12 years of experience to join our team as an ITIL L3 Production Support specialist in Bengaluru. The ideal candidate will have excellent written and oral communication skills, with a basic understanding of Service first and project management principles.

Roles and Responsibility

  • Assist in change payload from service and coordinate with stakeholders to capture relevant information.
  • Coordinate tracking activities and information across multiple teams.
  • Support the preparation of documentation, presentations, meeting minutes, and forward views.
  • Attend Stability and Governance meetings and deliver results.
  • Understand tools like Excel, PPT, JIRA, and other relevant software.
  • Collaborate with cross-functional teams to ensure seamless production support.

Job Requirements

  • Excellent written and oral communication skills.
  • Basic understanding of Service first and project management principles.
  • Understanding of SDLC and its applications.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong analytical and problem-solving skills.
  • Experience with tools like Excel, PPT, JIRA, and other relevant software.

  • L3 Support Engineer

    1 week ago


    Pune, Maharashtra, India Citi Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Position OverviewWe are seeking an experienced L3 Support Engineer with strong expertise in Java-based applications, database troubleshooting, and DevSecOps practices. The ideal candidate will act as the highest level of support escalation, ensuring critical applications run smoothly, analyzing complex issues, and collaborating with development and...

  • L3 Support Engineer

    11 hours ago


    Pune, Maharashtra, India Citi Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Position OverviewWe are seeking an experienced L3 Support Engineer with strong expertise in Java-based applications, database troubleshooting, and DevSecOps practices. The ideal candidate will act as the highest level of support escalation, ensuring critical applications run smoothly, analyzing complex issues, and collaborating with development and...


  • Pune, Maharashtra, India Creospan Private Limited Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    *****************************Immediate Joiners Only****************************Job Title: L2/L3 Production Support Engineer Trading PlatformLocation:Kharadi, PuneCompany Overview CreospanCreospan is a leadingtechnology consulting and engineering solutions provider, specializing infinancial services, investment banking, and capital markets. We partner...


  • Pune, Maharashtra, India Citi Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Discover your future at CitiWorking at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.Job OverviewThe Applications Development Intermediate Programmer Analyst is an...


  • Pune, Maharashtra, India Crayontek Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Key ResponsibilitiesMonitor production environments, servers, applications, and services for availability and performance.Provide L1/L2/L3 support for system and application-related incidents.Perform incident management, root cause analysis, and resolution of production issues within defined SLAs.Deploy patches, upgrades, and system configurations while...

  • ddi sme l3

    2 weeks ago


    Pune, Maharashtra, India Neev Full time ₹ 10,00,000 - ₹ 20,00,000 per year

    Job Title:DDI L3 EngineerLocation:PuneDepartment:Network Infrastructure & Core Operations (DDI Services)Reports To:Network Operations Manager / Core ManagerRole OverviewTheDDI L3 Engineeris responsible for leading enterprise-levelDNS, DHCP, and IPAM (DDI)operations, ensuring high availability, performance, and security of network services. This role involves...

  • L3 Support, AVP

    3 days ago


    Pune, Maharashtra, India Deutsche Bank Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position OverviewJob Title- L3 Support, AVPLocation- Pune, IndiaRole DescriptionAt the "Service, Solutions and AI" Domain, our mission is to revolutionize our Private Bank process landscape by implementing holistic, front-to-back process automation. We are committed to enhancing efficiency, agility, and innovation, with a keen focus on aligning every step of...


  • Pune, Maharashtra, India Softenger Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Job Title: Linux Administrator L3Location: Hinjewadi, PuneExperience Required: Minimum 5 YearsWork Mode: Onsite (6 days working from office)Shift Schedule: Includes 6–7 night shifts per monthAbout the RoleWe are seeking an experienced Linux Administrator (L3) who can manage and support large-scale enterprise infrastructure. The ideal candidate should have...


  • Pune, Maharashtra, India Anchanto Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Anchanto:At Anchanto, our mission is to revolutionize eCommerce operations for businesses of all sizes by providing innovative and intelligent SaaS platforms. We strive to simplify backend eCommerce processes, making them simpler, faster, and scalable. Our vision is to transform the eCommerce landscape in the region and become the most customer-centric...


  • Pune, Maharashtra, India Anchanto Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About Anchanto:At Anchanto, our mission is to revolutionize eCommerce operations for businesses of all sizes by providing innovative and intelligent SaaS platforms. We strive to simplify backend eCommerce processes, making them simpler, faster, and scalable. Our vision is to transform the eCommerce landscape in the region and become the most customer-centric...