L3 support engineer

4 days ago

Pune, Maharashtra, India Patel Family Office Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Location: Pune

Experience: 3 – 6 years

Role Overview

We are looking for an experienced L3 Java Support Engineer to provide production support for Java-based applications. This role involves troubleshooting, performance tuning, JVM/GC analysis, database optimization, and working with AWS-based microservices environments.

Key Responsibilities

  • Provide Level 3 (L3) support for Java/Spring Boot applications and resolve complex production issues.
  • Analyze and optimize JVM performance, heap dumps, GC logs, and thread dumps.
  • Troubleshoot issues in REST APIs, microservices, Spring Boot services.
  • Investigate and optimize database queries (MongoDB/MySQL/Oracle), identify connection leaks, and configure DB connection pools.
  • Work with AWS cloud environments (EC2, S3, CloudWatch, RDS) for monitoring and optimization.
  • Use Unix/Linux commands for log analysis, scripting, and system checks.
  • Collaborate with development teams for Root Cause Analysis (RCA) and long-term fixes.
  • Document troubleshooting steps and provide recommendations for stability and performance.

Required Skills & Experience

  • Strong hands-on in Java, Java 8+, J2EE, Spring Boot, REST APIs.
  • Expertise in JVM internals, GC tuning, heap/thread dump analysis.
  • Database skills: MongoDB (preferred), MySQL, or Oracle.
  • Experience in AWS cloud services and microservices architecture.
  • Proficiency in Unix/Linux commands for troubleshooting.
  • Good knowledge of CI/CD tools (Jenkins, Docker, Maven, Git).
  • Strong problem-solving skills and ability to work on critical escalations.

Job Type: Full-time

Pay: ₹40, ₹50,000.00 per month

Application Question(s):

  • Do you have How to analyze thread dump?

Work Location: In person

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