Support & Solutions Specialist

3 days ago

Gurgaon, Haryana, India Leader Document Processing Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Profile Summary:

The Support & Solutions Specialist is a proactive and detail-oriented professional who thrives in a fast-paced, growth-oriented environment. This role requires strong critical thinking and analytical skills to effectively troubleshoot issues, evaluate processes, and implement thoughtful solutions. The Specialist will be responsible for maintaining, managing, and supporting Encompass and other technologies used across the Residential Lending department, while collaborating cross-functionally to drive process improvements and deliver impactful results. We are ideally looking for immediate joiner for this profile.

Key Responsibilities:

  • Provide daily technical and operational support to the Residential Lending department
  • Partner with cross-functional teams to identify opportunities for process improvement and workflow optimization
  • Design, build, document, implement, and maintain enhancements within (but not limited to) Encompass
  • Manage onboarding and offboarding processes, including new hire setup and terminations
  • Perform other ad hoc tasks and projects as needed to support evolving business needs.

Qualifications:

  • Familiarity with Encompass
  • General knowledge of the mortgage process
  • Proficient in Microsoft Excel
  • Strong communication, interpersonal, and organizational skills
  • Critical thinking, detail-oriented, problem-solving, and multi-tasking abilities

(Preferred, but not required)

Familiarity with

  • Blend
  • VB.NET
  • async JavaScript
  • KensieMae tools
  • LO Connect
  • Zendesk

  • Solution Design Specialist

    2 weeks ago

    Gurgaon, Haryana, India BT Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Solution Design SpecialistJob Req ID: 49447Posting Date: 11 Aug 2025Function: Brand and MarketingUnit: Finance & Business ServicesLocation:Building No 14 Sector 24 & 25A, Gurugram, IndiaSalary: CompetitiveWhy this job mattersThe Sales Engineering Specialist supports account teams on enterprise sales within a designated product, industry area and technology,...

  • Customer Support Specialist

    1 day ago

    Gurgaon, Haryana, India Piezel LLC Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionPiezel LLC is a trusted customer support solutions provider with over 15 years of experience delivering high-quality inbound and outbound call services. We specialize in helping businesses strengthen customer relationships, increase satisfaction, and drive growth through professional, personalized communication. Our experienced team...

  • Customer Support Specialist

    1 week ago

    Gurgaon, Haryana, India Delta Electronics Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Company DescriptionDelta is a global innovator in power electronics and a leading provider of switching power supplies, DC brushless fans, power management solutions, components, visual displays, industrial automation, networking products, and renewable energy solutions. With its mission "To provide innovative, clean, and efficient energy solutions for a...

  • IT Support Specialist

    23 hours ago

    Gurgaon, Haryana, India MachineStation Full time ₹ 4,00,000 - ₹ 6,50,000 per year

    IT Support SpecialistCompany: MachineStationLocation: Gurgaon / Delhi NCRExperience: 5+ yearsDepartment: IT & Digital TransformationWe are seeking a skilled Senior IT Support Specialist with strong expertise in cloud platforms (Azure AD, AWS, O365, VMware) and end-user support across Windows/Mac environments. The candidate will be responsible for ensuring...

  • Solution Design Specialist

    2 weeks ago

    Gurgaon, Haryana, India BT Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Why this job matters The Sales Engineering Specialist supports account teams on enterprise sales within a designated product, industry area and technology, supporting potential clients through the BT Group's production and solution suite. What you'll be doing 1. Ensures excellence in pre-sales support for pre-qualified opportunities for all products and...

  • Solution Design Specialist

    2 weeks ago

    Gurgaon, Haryana, India the abt group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description Why this job matters The Sales Engineering Specialist supports account teams on enterprise sales within a designated product, industry area and technology, supporting potential clients through the BT Group's production and solution suite.What youll be doing Ensures excellence in pre-sales support for pre-qualified opportunities for all...

  • Customer Support Specialist

    1 week ago

    Gurgaon, Haryana, India VLCC Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionFor over 33 years, VLCC has been redefining beauty and wellness with science-backed solutions. Our extensive range of services and products are designed to meet your unique needs and are supported by a team of skilled professionals. With a commitment to innovative and expert care, we empower individuals to unlock their true beauty and...

  • Solution selling specialist

    1 day ago

    Gurgaon, Haryana, India Target Integration Ltd Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    Job Title: Solution selling specialist (IT Sales)Location: Gurgaon | Full-time | On-siteOverview:We're looking for a proactive and results-driven Solution selling specialist (IT Sales) to drive software sales across ERP and CRM solutions. This role is ideal for someone who understands business processes, thrives in consultative selling, and is ready to scale...

  • Customer Support Specialist

    5 days ago

    Gurgaon, Haryana, India Cloutflow Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe at Cloutflow are building Influencer Marketing 2.0. Driven by a singular purpose to power Influencer Marketing with data, our platform allows you to track and analyze key metrics, target the right audience, and optimize your influencer partnerships for maximum ROI.Role DescriptionThis is an on-site, full-time role for a Customer Support...

  • Support Specialist

    1 week ago

    Gurgaon, Haryana, India MindPec Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Key Responsibilities:• Day-to-day monitoring, troubleshooting, and maintenance of Trend Micro products (Vision One, CREM, E-mail security etc.).• Threat detection and remediation with complete ownership.• Regular Policy review, re-configuration, and fine tuning as per industry best practices along with OEM and Japan insights.• Regular Patch and...