Support & Solutions Specialist

3 days ago

Gurgaon, Haryana, India Leader Document Processing Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Profile Summary:

The Support & Solutions Specialist is a proactive and detail-oriented professional who thrives in a fast-paced, growth-oriented environment. This role requires strong critical thinking and analytical skills to effectively troubleshoot issues, evaluate processes, and implement thoughtful solutions. The Specialist will be responsible for maintaining, managing, and supporting Encompass and other technologies used across the Residential Lending department, while collaborating cross-functionally to drive process improvements and deliver impactful results. We are ideally looking for immediate joiner for this profile.

Key Responsibilities:

  • Provide daily technical and operational support to the Residential Lending department
  • Partner with cross-functional teams to identify opportunities for process improvement and workflow optimization
  • Design, build, document, implement, and maintain enhancements within (but not limited to) Encompass
  • Manage onboarding and offboarding processes, including new hire setup and terminations
  • Perform other ad hoc tasks and projects as needed to support evolving business needs.

Qualifications:

  • Familiarity with Encompass
  • General knowledge of the mortgage process
  • Proficient in Microsoft Excel
  • Strong communication, interpersonal, and organizational skills
  • Critical thinking, detail-oriented, problem-solving, and multi-tasking abilities

(Preferred, but not required)

Familiarity with

  • Blend
  • VB.NET
  • async JavaScript
  • KensieMae tools
  • LO Connect
  • Zendesk

  • Solution Design Specialist

    2 weeks ago

    Gurgaon, Haryana, India BT Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Solution Design SpecialistJob Req ID: 49447Posting Date: 11 Aug 2025Function: Brand and MarketingUnit: Finance & Business ServicesLocation:Building No 14 Sector 24 & 25A, Gurugram, IndiaSalary: CompetitiveWhy this job mattersThe Sales Engineering Specialist supports account teams on enterprise sales within a designated product, industry area and technology,...

  • Customer Support Specialist

    1 day ago

    Gurgaon, Haryana, India Piezel LLC Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionPiezel LLC is a trusted customer support solutions provider with over 15 years of experience delivering high-quality inbound and outbound call services. We specialize in helping businesses strengthen customer relationships, increase satisfaction, and drive growth through professional, personalized communication. Our experienced team...

  • IT Support Specialist

    18 hours ago

    Gurgaon, Haryana, India MachineStation Full time ₹ 4,00,000 - ₹ 6,50,000 per year

    IT Support SpecialistCompany: MachineStationLocation: Gurgaon / Delhi NCRExperience: 5+ yearsDepartment: IT & Digital TransformationWe are seeking a skilled Senior IT Support Specialist with strong expertise in cloud platforms (Azure AD, AWS, O365, VMware) and end-user support across Windows/Mac environments. The candidate will be responsible for ensuring...

  • Solution Design Specialist

    1 week ago

    Gurgaon, Haryana, India the abt group Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description Why this job matters The Sales Engineering Specialist supports account teams on enterprise sales within a designated product, industry area and technology, supporting potential clients through the BT Group's production and solution suite.What youll be doing Ensures excellence in pre-sales support for pre-qualified opportunities for all...

  • Solution Design Specialist

    2 weeks ago

    Gurgaon, Haryana, India BT Group Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Why this job matters The Sales Engineering Specialist supports account teams on enterprise sales within a designated product, industry area and technology, supporting potential clients through the BT Group's production and solution suite. What you'll be doing 1. Ensures excellence in pre-sales support for pre-qualified opportunities for all products and...

  • Customer Support Specialist

    1 week ago

    Gurgaon, Haryana, India VLCC Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionFor over 33 years, VLCC has been redefining beauty and wellness with science-backed solutions. Our extensive range of services and products are designed to meet your unique needs and are supported by a team of skilled professionals. With a commitment to innovative and expert care, we empower individuals to unlock their true beauty and...

  • Solution selling specialist

    1 day ago

    Gurgaon, Haryana, India Target Integration Ltd Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    Job Title: Solution selling specialist (IT Sales)Location: Gurgaon | Full-time | On-siteOverview:We're looking for a proactive and results-driven Solution selling specialist (IT Sales) to drive software sales across ERP and CRM solutions. This role is ideal for someone who understands business processes, thrives in consultative selling, and is ready to scale...

  • Customer Support Specialist

    5 days ago

    Gurgaon, Haryana, India Cloutflow Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe at Cloutflow are building Influencer Marketing 2.0. Driven by a singular purpose to power Influencer Marketing with data, our platform allows you to track and analyze key metrics, target the right audience, and optimize your influencer partnerships for maximum ROI.Role DescriptionThis is an on-site, full-time role for a Customer Support...

  • Digital Solution Area Specialist

    3 days ago

    Gurgaon, Haryana, India Microsoft Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Digital Solution Area Specialist - Azure InfraGurgaon, Haryana, IndiaDate postedOct 15, 2025Job number1896850Work site3 days / week in-officeTravel0-25%Role typeIndividual ContributorProfessionDigital Sales and SolutionsDisciplineDigital Solution Area SpecialistsEmployment typeFull-TimeOverviewWe are seeking a highly skilled Azure Infrastructure Specialist...

  • Customer Solutions Design Specialist

    1 week ago

    Gurgaon, Haryana, India BT Group Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Customer Solutions Design SpecialistJob Req ID: 51133Posting Date: 15 Sept 2025Function: Architecture Solution and DesignUnit:Location:25A DLF City Phase-III,, Gurugram, IndiaSalary: CompetitiveWhy this job mattersThe Customer Solutions Design Specialist independently executes a range of workstreams in the creation of end-to-end technical designs, ensuring...