
Delivery Manager
2 weeks ago
Role Overview
We are seeking a seasoned
Delivery Manager
with proven experience in delivering
AI-led digital transformation projects
in India's
public sector and PSU ecosystem
. The ideal candidate combines strong technical understanding of
AI/Gen AI, cloud engineering, and software engineering practices
with exceptional stakeholder management skills to successfully steer engagements through the unique complexities of the government/PSU environment.
Key Responsibilities
Program Delivery & Governance
- Lead end-to-end delivery of AI/Gen AI projects for PSU and public sector clients, ensuring outcomes are on time, within scope, and budget.
- Define, monitor, and manage delivery KPIs, SLAs, and compliance requirements.
- Establish governance frameworks, progress reporting, and escalation mechanisms.
Stakeholder Management
- Act as the
primary client interface
for PSU stakeholders, managing C-level relationships, IT leadership, and functional business users. - Navigate internal bureaucratic processes, align diverse stakeholder interests, and drive consensus in environments with multiple decision layers.
- Handle sensitive political, cultural, and interpersonal dynamics with tact.
Technical Oversight
- Provide delivery oversight across
AI/Gen AI model development, cloud-native deployments, and software engineering
. - Review architecture and solution design to ensure scalability, compliance (data residency, security, audit), and performance.
- Partner with engineering, data science, and cloud teams to resolve technical challenges.
Risk & Issue Management
- Anticipate project risks (technical, political, or operational) and proactively implement mitigation strategies.
- Address delivery bottlenecks, manage conflicts between client and internal teams, and keep execution on track.
Team Leadership & Growth
- Lead cross-functional teams of AI engineers, data scientists, cloud architects, and business analysts.
- Coach team members on delivery discipline, public sector client management, and compliance-driven execution.
Required Skills & Experience
- Proven success managing
large-scale AI/analytics/cloud projects for PSUs and government agencies
in India. - Demonstrated ability to navigate
procurement processes, compliance frameworks, and public sector governance models
. - Understanding of AI/Gen AI technologies, including model development, deployment, and operationalization.
- Familiarity with
cloud platforms (Google Cloud, AWS, Azure)
and enterprise software engineering principles. - Working knowledge of
data privacy, security, and residency regulations
relevant to PSU/Govt projects. - Strong ability to manage
conflicting priorities and multiple stakeholders
in hierarchical setups. - Excellent relationship-building skills, especially in
government/PSU contexts
. - Ability to command respect, influence decision-making, and manage escalations with diplomacy.
- Strong program management, budgeting, and vendor management experience.
- Excellent communication, negotiation, and problem-solving skills.
- Flexibility to travel and spend time onsite with PSU/government clients as required.
Preferred Qualifications
- Prior delivery experience in
oil & gas, power, heavy industries, or large PSU verticals
. - Certifications in
Project/Program Management (PMP/PRINCE2/Agile)
. - Cloud certifications (GCP/AWS/Azure) preferred.
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