Business Director

1 day ago

Mumbai, Maharashtra, India Whizz HR Full time ₹ 12,00,000 - ₹ 36,00,000 per year

We are on the lookout for a Business Director - Client Servicing to work with an award winning advertising agency in Mumbai

Job Summary:

The Business Director is responsible for leading key client relationships, driving strategic growth, and ensuring the seamless execution of all advertising and marketing initiatives. This role requires a mix of strategic thinking, leadership, and commercial acumen to deliver exceptional client satisfaction while ensuring the agency's profitability and growth.

Key Responsibilities:

Client Leadership & Relationship Management

  • Act as the senior point of contact for major clients, ensuring a trusted partnership and long-term relationship.
  • Understand clients' business goals, challenges, and market dynamics to provide proactive strategic solutions.
  • Oversee all client servicing teams to ensure timely, high-quality delivery of campaigns and projects.
  • Maintain strong communication and alignment between clients and internal teams (creative, strategy, media, digital, production).

Business & Strategy Development

  • Lead account planning and contribute to clients' marketing and communication strategies.
  • Identify opportunities for organic business growth and cross-selling of agency services.
  • Drive new business development initiatives and pitch presentations.
  • Work closely with strategy and creative teams to ensure campaigns meet business and brand objectives.

Financial Management

  • Own P&L responsibility for client accounts.
  • Ensure projects are delivered within budget and achieve targeted profitability.
  • Manage annual forecasts, billing, and contract negotiations.

Team Leadership

  • Lead, mentor, and inspire a team of account directors, managers, and executives.
  • Foster a collaborative culture focused on creativity, accountability, and excellence.
  • Conduct performance reviews and provide training/development support.

Market Insight & Innovation

  • Stay abreast of industry trends, technologies, and emerging communication platforms.
  • Encourage innovation in campaign thinking and execution.
  • Represent the agency at client and industry events as a thought leader.

Requirements:

  • Bachelor's degree in Marketing, Advertising, Communications, or a related field (MBA preferred).
  • 8+ years of experience in client servicing or account management within an advertising or marketing agency.
  • Proven track record of managing large-scale clients and delivering measurable business results.
  • Excellent leadership, presentation, and negotiation skills.
  • Strong strategic thinking and business acumen.
  • Ability to work in a fast-paced, deadline-driven environment.

Key Attributes:

  • Strategic and commercially minded
  • Strong communicator and relationship builder
  • Inspiring team leader
  • Results-oriented with a passion for creativity and innovation

Interested candidates can send us their resume at

Warm regards,

Sairose Mosani

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