
CSE (Blended Process) - e-commerce (6 days Rotational shift)
7 days ago
Role - Customer Support (Blended process)
Location - Sarjapur, Bangalore
Shift and working days - 6 days rotational shift (6AM to 3PM & 3PM to 12AM)
Role & responsibilities
- Work on being the friendly voice of through chat, e-mail, and phone.
- Participate in field marketing events to connect with customers directly.
- Resolve issues with empathy and ensure every customer feels heard.
- Collaborate across teams to deliver seamless shopping experiences.
Preferred candidate profile
2-4 years of experience in customer service (bonus if its in e-commerce).
Stellar communication and active listening skills.
A proactive team player with a can-do attitude.
Availability to join immediately or within 2 weeks.
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