Training Officer

3 days ago

Mumbai Metropolitan Region, India RARE Hospitality & Service Pvt Ltd Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Company Description

RARE Hospitality & Services Pvt Ltd is a leading Comprehensive Facility Management company with over 30 years of experience. We offer end-to-end solutions across India, serving various sectors such as healthcare, hospitality, BFSI, education, corporates, and manufacturing. As the integrated facility management arm of SIS Group Enterprise, a billion-dollar Indian multinational firm, we are pioneers in specialized FM practices for the healthcare industry, including environmental cleaning, pottering, and engineering services.

Role Description

This is a full-time on-site role located in the Mumbai Metropolitan Region for a Training Officer in Facility Management. The Training Officer will be responsible for designing, implementing, and assessing training programs to improve employee skills and performance. Daily tasks include conducting training sessions, evaluating training effectiveness, and ensuring compliance with industry standards and company policies. The role also involves developing training materials and reports, and collaborating with different departments to identify training needs.

Key Responsibilities:

Training Needs Analysis

  • Assess training and development needs of facility staff through surveys, interviews, and performance reviews.
  • Collaborate with facility managers and department heads to identify skills gaps.

Program Development

  • Design and develop training content related to facility operations, maintenance, safety, emergency preparedness, energy efficiency, and customer service.
  • Develop SOP-based training modules for maintenance technicians, housekeeping, security, and other support staff.

Training Delivery

  • Conduct induction training for new facility management staff.
  • Deliver on-site or classroom-based training sessions, demonstrations, and workshops.
  • Organize external training, certifications, or vendor-led sessions when necessary.

Compliance and Safety

  • Ensure all staff are trained in workplace safety, fire safety, first aid, and emergency evacuation procedures.
  • Maintain training records in compliance with local health, safety, and facility regulations.

Monitoring & Evaluation

  • Evaluate training effectiveness through feedback, assessments, and performance improvement.
  • Monitor the implementation of learned skills in daily operations.

Reporting

  • Maintain up-to-date records of training activities, certifications, attendance, and compliance.
  • Submit monthly training reports and improvement suggestions to management.

Qualifications and Skills:

Education:

  • Bachelor's Degree in Facilities Management, Human Resources, or related field.
  • Certifications in Training & Development, Safety (like OSHA), or Facility Management (e.g., IFMA, BIFM) preferred.

Experience:

  • 3–5 years of experience in facility management and/or training roles.
  • Proven experience in developing and delivering training programs.

Skills:

  • Strong communication and presentation skills.
  • Ability to engage diverse teams housekeeping, security).
  • Knowledge of FM operations: housekeeping, soft services , facility management , etc
  • Proficient in MS Office and basic LMS (Learning Management Systems).
  • Strong organizational and documentation skills.

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