Human Resources Service Excellence-Knowledge Management Specialist

7 days ago


Coimbatore, Tamil Nadu, India Avantor Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Avantor is looking for a dynamic, forward-thinking, and experienced Human Resources Service Excellence, Knowledge Management Specialist who will be responsible for delivering results against some of the most complex business and technology initiatives.

WHAT WE'RE LOOKING FOR:

  • Assist in HR Knowledge Management activities within the Service Excellence team.
  • Help update and maintain HR knowledge content such as FAQs, procedures, and basic training materials.
  • Ensure information is accurate, up-to-date, and easy to access.
  • Follow given guidelines for creating and maintaining content.
  • Support routine checks to keep content relevant.
  • Work with team members to update and organize knowledge base content.
  • Collect information from different sources as guided.
  • Ensure work follows company policies and standards.
  • Basic awareness of knowledge management tools and practices.
  • Good communication skills in English (written and spoken); knowledge of another regional language is a plus..

EXPERIENCE:

  • 1+ years of relevant experience in HR Knowledge Management, Information Management, or a similar role.
  • Bachelors Degree preferred.
  • Proficiency in using Knowledge Management systems and data analysis tools.
  • Proven experience in analyzing, structuring, and transferring organization's knowledge effectively.
  • Hands-on experience in creating, updating, and maintaining knowledge bases and conducting relevant quality checks.
  • Experience in Knowledge Management role within HR or HR shared service environment.
  • Familiarity with knowledge management principles, best practices, and industry trends

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