Assistant Software Support TL
4 days ago
Assistant Software Support Team Lead – FERObill
Location: Changanacherry, Kottayam | Full-time
We're hiring an Assistant Software Support Team Lead for our FERObill software team. You'll handle client support, guide junior staff, and work with the dev team to resolve issues.
About Us – Ferax Technologies Pvt Ltd
Ferax Technologies is an innovative software company focused on business process automation. Our flagship product, FERObill, is a powerful ERP software that streamlines billing, inventory, and end-to-end business operations. We work with clients across industries to simplify workflows and boost efficiency.
What you'll do:
- Support FERObill users with daily ERP issues
- Guide and train junior support staff
- Coordinate with dev team for escalations
- Assist in implementation and training
What we're looking for:
- 2+ years ERP support experience
- Strong knowledge of Sales, Purchase, Inventory, and Accounting workflows
- Good communication and problem-solving skills
- Team coordination experience is a plus
Why join us:
- Growth path to Team Lead role
- Hands-on ERP projects and client exposure
- Competitive pay and a collaborative team
Apply now and grow with Ferax Technologies while building the future of FERObill
Job Types: Full-time, Permanent
Pay: ₹15, ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
Ability to commute/relocate:
- Kottayam, Kerala: Reliably commute or planning to relocate before starting work (Required)
Experience:
- ERP systems: 1 year (Required)
Language:
- Malayalam (Required)
- English (Required)
Willingness to travel:
- 25% (Required)
Work Location: In person
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