Senior Associate

5 days ago

Hyderabad, Telangana, India Clean Harbors Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Summary:

The dispatch coordinator plays a crucial role in ensuring the smooth and efficient operation of the dispatch department. They are responsible for coordinating and ensuring efficient, compliant dispatch of drivers, ensuring timely pickup and delivery, maintaining effective communication with drivers and customers to provide exceptional service, along with effective utilization of the drivers.

As a Dispatch coordinator, you will be responsible for managing the daily operations, coordinating with drivers and branches/clients for pickup and delivery, ensuring efficient and effective dispatching and scheduling of services. You will oversee the routing and tracking of deliveries, manage dispatch, and ensure customer satisfaction through timely delivery and excellent service. The role requires excellent communication skills with the ability to make quick decisions.  Should be able to create and develop SOP for each of the activities performed.  Create processes, forms and procedures to support the project.  

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