
Customer Relations Officer
1 week ago
Company Description
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Role Description
This is a full-time on-site role for a Customer Relations Officer, located in Srinagar. The Customer Relations Officer will be responsible for managing customer support, maintaining client relations, and ensuring customer satisfaction. Daily tasks will include addressing customer inquiries, resolving issues promptly, analyzing customer feedback, and implementing improvements to enhance the customer experience.
Qualifications
- Excellent Interpersonal Skills and Client Relations
- Strong Customer Support and Customer Satisfaction skills
- Proficient Analytical Skills
- Ability to communicate clearly and effectively
- Experience in a customer-facing role is advantageous
- Bachelor's degree in Business Administration, Communications, or a related field
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