
Operations Executive
2 days ago
Hospital Operations:
- Manage daily operations of all clinical and non-clinical departments.
- Monitor patient flow, admission/discharge processes, and waiting times.
- Ensure availability of medicines, consumables, and equipment.
Patient Experience:
- Oversee front desk, admissions, billing, and customer service teams.
- Address and resolve patient grievances promptly.
- Ensure quality and compassionate patient care across all touchpoints.
Team Management:
- Recruit, train, and supervise administrative and support staff.
- Conduct regular performance reviews and implement training programs.
- Foster a positive, accountable work environment.
Compliance & Quality:
- Ensure adherence to NABH/JCI or other regulatory standards.
- Maintain accurate documentation, audits, and SOP implementation.
- Monitor safety, hygiene, and infection control protocols.
Vendor & Inventory Management:
- Liaise with vendors, contractors, and service providers.
- Oversee procurement, inventory management, and cost control.
Reporting & Budgeting:
- Prepare regular operational and financial reports.
- Monitor departmental budgets and optimize resource allocation.
Process Improvement:
- Identify and implement process improvements for operational efficiency.
- Leverage technology for automation and better patient experience.
Job Type: Full-time
Pay: ₹10, ₹15,000.00 per month
Work Location: In person
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