Customer Care Executive

2 weeks ago


Surat, Gujarat, India K S Trading Full time ₹ 2,40,000 - ₹ 3,00,000 per year

Job description: (Evening Shift : 4:00pm to 1:00am)

(Candidate can applied who living in Surat)

  • Responding promptly to customer inquiries & Maintain good customer relationship by Acknowledging and resolving all walk in queries.
  • To present the wide range of products displayed in our company and interact with them.
  • To handle international customers From Video Shopping Features (Facetime, WhatsApp, Skype, Facebook)
  • Engage with customers to educate them on Latest Fashion trends and provide options that suit their requirement most appropriately in order to increase sales leads.
  • Ensure customer satisfaction and provide professional customer support & Demonstrate customer understanding to build trust and identify new relevant clients.
  • Strong Follow-up required on all the assigned cases, Other E-commerce activities & Administrative Task Completion

Other Requirements :

  • Strong & Fluent English communication Skills
  • Vehicle is compulsory because of Early/Late shift timings
  • Employee will get Weekly off (As Saturday & Sunday will remain as working day)

Evening Shift : 4:00pm to 1:00am

Job Type: Full-time

Pay: ₹18, ₹25,000.00 per month

Experience:

  • Customer support: 1 year (Required)

Language:

  • English (Required)

Location:

  • Surat, Surat, Gujarat (Required)

Work Location: In person



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