Salesforce Agentforce and Data Cloud Consultant

2 days ago

Chennai, Tamil Nadu, India Indsafri Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Job Title -
Salesforce Agentforce and Data Cloud Consultant

Experience -
4+ Years

Location
- Remote

Notice -
Immediate to 30 Days

Description
We are seeking a Salesforce Consultant with expertise in
Agentforce and Data Cloud
. This role focuses on enhancing agent productivity through Agentforce while leveraging Data Cloud to deliver unified customer profiles and real‑time insights. The consultant will design and implement solutions that empower agents with data‑driven engagement strategies.

Roles & Responsibilities

  • Implement Agentforce solutions to streamline agent workflows and improve contact center efficiency.
  • Configure and integrate Salesforce Data Cloud for unified customer profiles, identity resolution, and segmentation.
  • Collaborate with business stakeholders to design personalized engagement strategies using real‑time data.
  • Support customer service teams with data‑driven insights to improve case resolution and customer satisfaction.
  • Ensure compliance with Salesforce best practices, governance, and security standards.
  • Provide training, documentation, and ongoing support for Agentforce and Data Cloud solutions.

Minimum Mandatory Skills

  • Strong expertise in Salesforce Agentforce.
  • Hands‑on experience with Salesforce Data Cloud (data ingestion, identity resolution, segmentation).
  • Salesforce configuration and customization skills.
  • Understanding of customer service workflows and data‑driven engagement.

Preferred Skills

  • Familiarity with Financial Services Cloud (FSC).
  • Exposure to Loyalty & Rewards module.
  • Salesforce certifications in Service Cloud or Data Cloud.

Company Description-

Indsafri believes in the limitless potential of individuals to create and build anything imaginable. They leverage their deep industry experience and cutting-edge technology to help organizations transform for growth. They work with some of the best organizations around the world and have a global network of partners and talents. Indsafri believes that technology is at its best when it makes people smile. This is a place where with passion and intelligence, anything is possible.

Interested candidates can reach out to

  • Salesforce Service Cloud Developer

    1 week ago

    Chennai, Tamil Nadu, India NTT DATA Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Design and develop scalable solutions using Salesforce Service Cloud features (Omni-Channel, Knowledge Base, Live Agent, Case Management, etc.) Customize Salesforce using Apex Classes, Triggers, Lightning Web Components (LWC), Visualforce, and Flow Implement and manage Service Cloud Console, Email-to-Case, Web-to-Case, and CTI integrations Collaborate with...

  • Salesforce Service Cloud Integration Developer

    12 hours ago

    Chennai, Tamil Nadu, India NTT DATA Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Position OverviewWe are looking for an experienced Salesforce Developer with strong expertise in Service Cloud and system integrations. The ideal candidate will have 5+ years of Salesforce development experience, with hands-on knowledge of customizing Service Cloud features, building scalable solutions, and integrating Salesforce with external systems and...

  • Salesforce QA

    2 weeks ago

    Chennai, Tamil Nadu, India NTT DATA Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Design and develop scalable solutions using Salesforce Service Cloud features (Omni-Channel, Knowledge Base, Live Agent, Case Management, etc.) Customize Salesforce using Apex Classes, Triggers, Lightning Web Components (LWC), Visualforce, and Flow Implement and manage Service Cloud Console, Email-to-Case, Web-to-Case, and CTI integrations Collaborate with...

  • Salesforce Service Cloud Developer

    2 weeks ago

    Chennai, Tamil Nadu, India NTT DATA Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    5+ years of developing applications on Service Cloud Understanding of Agile Development Bachelor's degree in Computer Science or related discipline, or the equivalent in education and work experience Service cloud skills: Case Management, Email2Case, Web2Case, Web Chat, and APIs with custom built portal (not experience cloud) They should be able to deploy...

  • Salesforce Service Cloud Developer

    1 week ago

    Chennai, Tamil Nadu, India NTT DATA Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Minimum Qualifications: 5+ years of developing applications on Service CloudUnderstanding of Agile DevelopmentStrong written and verbal communication skillsAbility to work in a team environment.Familiarity with Accountability, being detail-oriented, and taking initiativeExcellent written and verbal communications skillsBachelor's degree in Computer Science...

  • Salesforce Project Manager

    8 hours ago

    Chennai, Tamil Nadu, India Pashtek • Salesforce and SAP Partner Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Job Title:Salesforce Project ManagerLocation:Chennai, Tamil Nadu, India (On-site)Employment Type:Full-timeAbout the RoleWe are looking for aSalesforce Project Managerto lead end-to-end delivery of Salesforce initiatives from Chennai. This role blendsproject management, client engagement, and Salesforce domain expertise.You'll work closely with customers,...

  • Salesforce Developer

    6 days ago

    Chennai, Tamil Nadu, India NTT DATA Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Req ID: 342437NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Salesforce Developer - Service Cloud with Integration to join our team in Chennai, Tamil Nādu (IN-TN), India (IN). ...

  • Salesforce Business Analyst/Client Manager

    2 days ago

    Chennai, Tamil Nadu, India Pashtek • Salesforce and SAP Partner Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location:Chennai, India —Onsite (Work from Office)Shift:2nd Shift (IST)with strong US time-zone overlap (Mon–Fri)Company:PashtekExperience:4–8+ years (client-facing)Comp:Competitive + performance bonus (DOE) + shift allowanceStart:ASAPAbout the RolePashtek is hiring a SalesforceBusiness Analyst / Client Managerto serve as the primary point of contact...

  • Salesforce Marketing Cloud Developer

    7 hours ago

    Chennai, Tamil Nadu, India 10decoders Full time ₹ 10,000 - ₹ 50,000 per year

    Role: Salesforce Marketing Cloud DeveloperYears of Experience: YrsLocation: Chennai (Hybrid) / Remote1st week, you need to work from Hyderabad.Job Description:Role Overview:Someone should have strong expertise in both Salesforce Marketing Cloud and Salesforce CDP (Data Cloud). This resource will play a key role in designing, developing, and integrating...

  • Salesforce Consultant

    1 week ago

    Chennai, Tamil Nadu, India Ford Motor Company Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Preferred Skills & Experience:Familiarity with Apex, Visualforce, and Lightning Web Components (LWC) for custom development.Experience with data import tools like Data Loader and Import Wizard.Knowledge of integration APIs and middleware.Experience with project management methodologies (e.g., Agile, Scrum).Background in CRM process design and...