Front Desk Executive
2 weeks ago
- Greeting patients: Welcome patients and visitors in a friendly and professional manner.
- Check-in/check-out: Manage patient check-in and check-out processes, ensuring all necessary forms are completed and updated.
- Appointment management: Schedule, confirm, and cancel patient appointments, as well as manage the appointment calendar.
- Handling inquiries: Answer patient questions and provide basic information about the clinic.
- Payment processing: Collect co-payments, process payments, and handle billing inquiries.
- Maintaining the waiting area: Keep the reception area clean, organized, and presentable at all times.
Administrative and operational tasks
- Phone management: Answer, screen, and direct incoming phone calls to the appropriate staff or department.
- Record keeping: Maintain and update patient records, including electronic medical records (EMRs), and ensure they are complete and accurate.
- Insurance verification: Collect and verify patient insurance information and eligibility.
- Mail and correspondence: Handle incoming and outgoing mail, faxes, and other deliveries.
- Office supplies: Maintain inventory of office supplies and place orders when necessary.
- Clerical duties: Perform general administrative tasks such as filing, scanning, and photocopying.
- Communication: Coordinate with medical staff to ensure smooth patient flow and efficient clinic operations.
Job Type: Full-time
Pay: Up to ₹20,000.00 per month
Work Location: In person
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