Process Associate – Appointment Setting
2 weeks ago
Role Overview:
We are seeking an experienced Appointment Setter to join our telemarketing team. This is a B2C role where you will be speaking directly with consumers to generate interest and book qualified appointments for our client's sales consultants.
Key Responsibilities:
- Make outbound B2C calls to prospective clients across Australia.
- Present the client's services in a professional and engaging manner.
- Book qualified appointments for sales consultants.
- Keep accurate records of calls, leads, and appointments in the CRM system.
- Meet daily and weekly KPIs for calls and bookings.
- Provide feedback and insights to improve campaign effectiveness.
Requirements:
- Minimum 2 years' experience making calls in the Australian market.
- B2C experience preferred.
- Excellent verbal communication skills with a clear and confident phone manner.
- Strong objection handling and rapport-building ability.
- Highly organised, with attention to detail and accuracy.
- Self-motivated and target-driven.
- Basic computer literacy and CRM experience.
What We Offer:
- Competitive base salary with attractive performance incentives.
- Training and ongoing support to ensure success.
- The opportunity to work with a respected national real estate brand.
- Career growth opportunities within Brand Vantage.
If you're confident on the phone, results-driven, and ready to take on a new challenge, we'd love to hear from you.
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