Customer Relationship Specialist

4 days ago


Hubli, Karnataka, India SIR FINANCIAL SERVICES Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

SIR Financial Services specializes in wealth creation, protection, and preservation, offering comprehensive financial solutions under one roof. The company is dedicated to ensuring clients' financial needs are met with effective strategies tailored to individual goals. At SIR Financial Services, your wealth is optimized to work for you and your family, providing long-term support and growth.

Role Description

This is a full-time on-site role for a Customer Relationship Specialist, located in Hubli. The role involves managing customer relationships by ensuring client satisfaction, delivering exceptional customer service, and providing professional customer support. The specialist will address client inquiries, analyze needs, and maintain strong communication to uphold service standards and enhance client loyalty.

Qualifications

  • NISM 5A Certification is mandatory.
  • Proficiency in Customer Satisfaction and Customer Service
  • Strong skills in Customer Support and Communication
  • Demonstrated Analytical Skills for understanding and solving customer needs
  • Ability to build and maintain positive client relationships
  • Previous experience in financial services or client-facing roles is an advantage
  • Bachelor's degree in Business, Finance, or a related field is preferred


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