Customer Relationship Manager

2 weeks ago

Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

  • Make outbound calls to potential clients and explain company products/services.
  • Handle customer inquiries, resolve complaints, and provide appropriate solutions.
  • Generate leads and follow up with interested prospects.
  • Maintain and update the customer database.
  • Knowledge of the GeM Portal is an added advantage
  • Collaborate with internal teams to ensure seamless customer experiences.
  • Follow up with clients to ensure satisfaction and long-term retention.
  • Prepare and present reports on customer interactions and sales performance.
  • Stay updated with industry trends and market changes to improve sales strategies.

Key Skills & Qualifications:

  • Any Graduates with 0-2 year of experience in sales or customer relationship management.
  • Excellent communication and interpersonal skills.
  • Ability to handle customer concerns professionally.
  • Strong problem-solving skills with a customer-first mindset.
  • Proficiency in using CRM software and MS Office tools.
  • Ability to work in a fast-paced and target-driven environment.
  • Should have good communication in English ( Hindi added advantage )

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