
Retail Training Manager
6 days ago
Hiring Experienced Retail Training Managers Transform Flagship Retail Experiences
We are on an exciting journey to overhaul select retail stores and elevate them into flagship
retail experiences, with a sharp focus on Customer Experience Transformation.
To make this ambitious vision a reality, we are looking for experienced Retail Training
Managers who can design and drive high-impact, on-ground training interventions that
deliver tangible results.
Key Responsibilities:
- Lead and manage impactful training programs focused on Grooming Standards,
Customer Greetings, and QMS practices.
- Drive strategic initiatives aimed at enhancing Footfall Conversion and improving
overall customer experience.
- Monitor and track training effectiveness via KPIs like Grooming compliance,
Greeting adherence, QMS compliance vs Footfall trends.
- Collaborate closely with store teams and leadership to ensure sustained behavioral
change and performance improvement.
Main KPIs:
- Grooming Standards Compliance
- Greeting Process Effectiveness
- QMS vs Footfall Enhancement
Payroll & Employment Details:
- Payroll Company: Mercury Solutions
- Client: Lenskart
- Location: Various retail stores (on-ground)
- Salary: Up to 5.5 LPA
- Location: Mumbai,Delhi,Gurgaon,Pune,Hyderabad & Bangalore
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Retail Training Manager
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Pune, India Mercury Solutions Limited Full timeHiring Experienced Retail Training Managers – Transform Flagship Retail Experiences We are on an exciting journey to overhaul select retail stores and elevate them into flagship retail experiences, with a sharp focus on Customer Experience Transformation. To make this ambitious vision a reality, we are looking for experienced Retail Training Managers...
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