International Chat process
3 days ago
Role & responsibilities
Customer Support via Chat:
Handle inbound chat queries from international customers.
- Provide accurate information about products, services, orders, refunds, or technical issues.
Ensure prompt and professional responses.
Typing and Communication:
Maintain a typing speed of at least 35 Words Per Minute (WPM) with good accuracy.
- Communicate clearly and grammatically in English.
Use pre-approved scripts or customize responses based on the situation.
Problem Solving:
Understand the customers concern and offer a suitable solution.
Escalate complex issues to seniors or relevant departments when needed.
Compliance & Quality:
Follow company policies and procedures.
Meet KPIs like response time, resolution rate, CSAT (Customer Satisfaction Score), etc.
Shift Flexibility:
Work in rotational shifts, especially night shifts due to international time zones.
- Adhere to break schedules and login/logout times.
Skills Required:
- Typing Speed: Minimum 35 WPM, preferably with high accuracy (90%+).
- Excellent written English (grammar, spelling, tone).
- Familiarity with computers, web browsers, and chat software (e.g., Zendesk, LiveChat).
- Customer-focused mindset.
- Patience and empathy.
Preferred candidate profile
-
International LIVE CHAT Process
3 days ago
Bengaluru, Karnataka, India Scoresoftlabsopc Full time ₹ 1,04,000 - ₹ 1,30,878 per yearGreetings From Scorelabs Inc Job Title: Customer Support Associate (International CHAT Process) Provide exceptional customer service via international chat/emails Address inquiries, resolve issues, and ensure customer satisfaction Required Candidate profilePrevious experience in a customer support role preferred & Freshers Are Also Welcome (Should be...
-
International chat process
24 hours ago
Bengaluru, Karnataka, India IntouchCX Full time ₹ 1,50,000 - ₹ 28,00,000 per yearRole & responsibilitiesCustomer Support via Chat:Handle inbound chat queries from international customers.Provide accurate information about products, services, orders, refunds, or technical issues.Ensure prompt and professional responses.Typing and Communication:Maintain a typing speed of at least 35 Words Per Minute (WPM) with good accuracy.Communicate...
-
international voice and chat process
4 weeks ago
Bengaluru, Karnataka, India One Degree North Human Resource Full timeJob DescriptionDescriptionWe are seeking an experienced professional for the role of International Voice and Chat Process. The ideal candidate will have a strong background in providing customer support in a fast-paced international environment, ensuring high levels of customer satisfaction through effective communication and...
-
Bengaluru, Karnataka, India IntouchCX Full time US$ 50,000 - US$ 1,00,000 per yearGreetings from Intouch CX Hiring for Customer Support international Voice Point of Contact : HR Vishnu Overview of the position : We are seeking a skilled and customer-focused Chat Agent to providereal-time assistance to customers via live chat. The ideal candidate willdeliver exceptional service, resolve queries efficiently, and represent thebrand in a...
-
hiring For international chat process
3 days ago
Bengaluru, Karnataka, India Firstsource Full time US$ 40,000 - US$ 80,000 per yearRole & responsibilitiesHandle customer queries through live chat, email, or messaging platforms.Provide real-time assistance to international clients for product or service-related issues.Resolve customer complaints in a professional and timely manner.Maintain a high level of customer satisfaction by ensuring prompt and accurate responses.Record and document...
-
International Chat
3 days ago
Bengaluru, Karnataka, India Scoresoftlabsopc Full time ₹ 1,04,000 - ₹ 1,30,878 per yearGreetings We are Hiring for International Chat / Email Process Executives Exceptionally customer-focused, understands and has delivered high standards of customer service. Call Hr Meghana Required Candidate profileExcellent written and verbal communication, impeccable spelling and grammar in English. French is a plus Minimum 1 year of experience in a...
-
International Chat Process
3 days ago
Bengaluru, Karnataka, India Scoresoftlabsopc Full time ₹ 1,04,000 - ₹ 1,30,878 per yearGreetings From Scorelabs Inc Scorelabs Hiring Chat Support Agents Handle customer queries via chat in a timely and professional mannerProvide accurate, valid, and complete information by using the right tools and resources Required Candidate profileQualification Or Above Freshers & Expereince Both are Eligible Candidate Should be Fluent in English &...
-
Chat Process
5 hours ago
Bengaluru, Karnataka, India IntouchCX Full time ₹ 1,40,000 - ₹ 28,00,000 per yearJob description About IntouchCX: IntouchCX, formerly known as 24-7 Intouch, is a global contact center outsourcer that provides innovative, value-driven customer service solutions. Founded in 2000 by Greg and Jeff Fettes, the company started as a small telephone answering service in the Canadian Prairies and has grown to employ over 35,000 people across 14...
-
Bengaluru, Karnataka, India 24 7 ai Full time ₹ 2,70,000 - ₹ 3,78,000 per yearPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and ResponsibilitiesProvide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.Handle multiple chats simultaneously while...
-
Chat Process Engineer
3 days ago
Bengaluru, Karnataka, India HariNex Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per yearImmediate Joiner's OnlyFOR MORE INFO VISIT OUR COMPANY PAGE- HariNex SolutionsCompany DescriptionHariNex Solutions is a prominent provider of IT, Healthcare, and Professional Staffing services, offering high-quality and scalable workforce solutions to enterprises and global organizations. Specializing in contract, contract-to-hire, permanent placement, and...