AI Project Manager
2 days ago
We are seeking a driven and seasoned
AI Project Manager
with
8-12 years
of proven experience in project delivery, customer engagement, and stakeholder management. The ideal candidate will have a solid background in
product companies
, exposure to
AI-driven solutions
, and a strong understanding of
Indian enterprise customers
.
This role demands ownership of
end-to-end project delivery
– from planning and customer interfacing to execution and deployment – while working closely with cross-functional teams, including Product Managers, Engineering, and Customer Success. You will be instrumental in ensuring
customer satisfaction, timely delivery
, and alignment with business goals.
The person in this role is expected to look externally to identify best-in-class delivery models, understand complex customer requirements, and drive multiple projects that improve customer experience and business outcomes. The SPM will play a pivotal role in managing
AI-integrated product deliveries
, working alongside engineering and design teams, and ensuring that the final solutions meet client expectations and organizational standards.
Key Responsibilities
- Own the full lifecycle of enterprise project delivery with a focus on
AI-based product implementations
. - Serve as the key point of contact for
customer communication
, ensuring expectations are well managed and consistently met. - Lead customer onboarding, requirement gathering, and post-go-live support for Indian enterprise clients.
- Drive project governance – timelines, scope, risk management, resource planning, and reporting.
- Collaborate with internal product teams to ensure business goals align with client outcomes.
- Translate customer feedback into actionable insights for future product enhancements.
- Work closely with product and engineering on delivery roadmaps and agile execution.
- Facilitate delivery of scalable, repeatable, and quality solutions within defined time and budget.
- Ensure high standards of compliance, documentation, and stakeholder communication.
Candidate Persona
- 8-12 years of
Project Management experience
in
technology companies
. - Proven experience handling
enterprise-level Indian customers
, understanding their business culture and delivery expectations. - Strong exposure to
AI/ML-based product implementations
or integrations. - Deep understanding of
Agile/Scrum
delivery practices. - Demonstrated ability to lead multi-disciplinary teams and manage large-scale project delivery.
- Skilled in using tools like JIRA, Asana, or MS Project to drive delivery metrics and transparency.
- Exceptional stakeholder management, communication, and problem-solving abilities.
- Comfortable with fast-paced environments, ambiguity, and balancing strategic thinking with execution.
- PMP/PRINCE2 certification is a plus.
About
is a Gen AI-based startup that is working on voice and chat based solutions for large businesses. Gen AI is the biggest innovation that is disrupting the market and we are at the heart of this disruption. Funded by one of the largest global conglomerates in the world, and backed a number of market leaders in the tech industry.
aims to empower enterprises with Gen AI-based speech technology. We are working with some of the largest companies in the banking, insurance, e-commerce, and financial services sectors and we are not slowing down. With aggressive expansion plans, aims to be the leader in the global market for agentic solutions.
We are also proud to share that
has been selected by the Government of India as one of the AI companies entrusted with building the nation's first Voice-to-Voice Foundation Model
—a landmark initiative that underlines our commitment to building sovereign AI infrastructure for India.
is building the future for customer experience and agentic solutions. If you are fascinated by Gen AI and would like to work on the latest technologies in a high-intense, fast-growing and flexible work environment with immense growth opportunities, come and join us. We are looking for hard workers, who are ready to take on big challenges.
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