Service Desk

JOB Description :IT Service Desk EngineerDay to day management of the First Line Service Desk function:a. Ensure that the Service Desk is an excellent deliverer of Customer Serviceb. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the teamc. Be responsible for the operational management of call assignments...

IT Service Desk EngineerDay to day management of the First Line Service Desk function:a. Ensure that the Service Desk is an excellent deliverer of Customer Serviceb. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the teamc. Be responsible for the operational management of call assignments within the Service...

Day to day management of the First Line Service Desk function:Internation Voice support Experience.a. Ensure that the Service Desk is an excellent deliverer of Customer Serviceb. Ensure that the call logging system is fit for purpose and is used effectively and efficiently by the teamc. Be responsible for the operational management of call assignments within...

dss+is looking for Service desk analyst responsible for providing high-quality technical support and customer service for dss+ IT users. This role involves managing and resolving IT incidents and requests, ensuring service level compliance, and maintaining key performance indicators for the Service Desk. The analyst will handle ticket triage, categorization,...

Role DescriptionWe are seeking aService Desk Agentwith excellent communication skills in English and hands-on experience inService Desk operationsandActive Directory.In this role, you will work in ateam-based 24/7 support environment, rotating shifts with other team members. Flexibility to work any schedule as needed is required.TheService Desk Agentwill...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...

Job Role: Trainer- Service Desk OperationsJob Location: ChennaiJob Type: Full-TimeReporting to: In office (6 days working with fixed Sunday)Shift: DayNote: Candidate should be comfortable to travel as we generally have trainings at our centres or the colleges that we are tied up withJob Summary:We're seeking an experienced Technical Trainer to design and...

Job Title: IT Service Desk - Google WorkspaceWork Location: TCS CHENNAI, TN / Indore, MP [Work rom Office only]Experience Range: 2 to 4 yearsSkill Required: Google Workspace (GWS)Note:Only Immediate joiners apply for this positionCandidate should be willing to join in third party payroll (C2H) and then move to TCS payroll upon background...

A Service Desk Engineer is an IT professional who provides technical support and assistance to end users and organizations. They are typically the first line of contact for any tech-related issues, and their goal is to resolve problems quickly to minimize disruption. Key Responsibilities: Troubleshooting hardware, software, network, and system issues. ...

A Service Desk Engineer is an IT professional who provides technical support and assistance to end users and organizations. They are typically the first line of contact for any tech-related issues, and their goal is to resolve problems quickly to minimize disruption. Key Responsibilities:Troubleshooting hardware, software, network, and system...