Hiring Senior Associate Client Servicing For NON Voice Process

1 week ago

Bengaluru, Karnataka, India Rivera Manpower Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Hi Warm Greetings from Rivera manpower services

Note : Excellent communications is a Must to apply Only immediate joiners with Degree Certificate Mandatory

With Minimum 1 years Experience In International BPO is Mandatory

Book your slots for the interview : Vijay : / / /

About us: The global leader in digital services and technology for content creation and delivery, Deluxe has been a trusted partner to Hollywood studios, independent filmmakers, TV networks, online content producers, brands, and anyone looking to bring stories and experiences to audiences, for more than 100 years. Deluxe Creative companies house the worlds top talent. Deluxe Delivery enables content creators and providers to get their content to the world in any format. With headquarters in Los Angeles and New York, and operations in 25 key media markets worldwide, Deluxe relies on 8,000 of the industry's premier artists, experts, and innovators.

Position 1: Designation: Accounts Coordinator/ Client Services Executive

CTC- 6LPA+ allowances upto (8k)Shifts- Hybrid mode, Fixed weekend offUS shifts(9pm-6am)(10pm-7am)

Location- Bellandur, Bangalore

Roles and Responsibilities:

  • Customer Engagement- Be the primary point of contact and build long-term relationships with customers, both externally and internally.
  • Connect with clients and drive regular status calls, executive summaries and strategy meetings for high-profile projects.
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis.
  • Create, maintain and communicate to client project timelines and budgets. o Prepare and communicate pricing quotes and estimates with client. o Ensure Billing and Revenue Tracking is maintained weekly.
  • Manage client change orders by negotiating deliverable due dates between clients and

internal departments, balancing internal capacity with external demands and expectations.

  • Prepare regular account statuses, such as missing asset reports, delivery schedules and project statuses to the customer or senior management.
  • Clearly communicate expected delivery dates for titles/assets, via entry of ordered titles into internal systems and Email/verbal communication for special cases and exceptions. o Working with Account Coordinators to ensure day to day production is running effectively. o Ensure Account Coordinators maintain a current and accurate understanding of all work-in- progress that has been initiated.
  • Collaborate with Account Coordinators to ensure deliverables are completed within agreed upon timeframe with client - communicate with internal and external teams should changes occur as required.
  • Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client. o Communicate regularly with client regarding project performance metrics.

Note: 1. This is client interaction role and not Finance & Accounts role. 2. Transport - free pick-up and drop facility from your residence to work and back. 3. Meals - Breakfast, Lunch and dinner will be served in the facility. 4. Candidate should be open for Night shift (9pm-6am)(10pm - 7am)

Regards,

Vijay :

Rivera Manpower Services

  • Hiring For Voice and Non-voice Process

    2 days ago

    Bengaluru, Karnataka, India Tech Mahindra Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    On Role: Customer Support Associate - Calls and Email support.Nature of Job: Resolving the queries of the customer via calls, Email and Chat.Qualification: Graduates or under graduates.Should have good communication in "Hindi and English" for voice process.Should have good communication in English for Non-voice process.Should have basic knowledge about...

  • International Non-Voice Process

    7 days ago

    Bengaluru, Karnataka, India Dhal Information System Pvt Ltd Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Description – International Non-Voice ProcessPosition: International Non-Voice AssociateWork Mode: Work from OfficeLocation: BengaluruRoles & Responsibilities:Handle non-voice apparel-related processes for international clients.Respond to queries, validate information, and update systems accurately.Ensure high-quality communication with attention to...

  • First source is hiring- International Voice/ Non voice

    1 day ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 2,16,000 - ₹ 4,32,000 per year

    Job Title: International Voice/Non-Voice Process AssociateSalary: Up to 4.2 LPA + Performance-Based IncentivesExperience: Freshers/Up to 2 years of relevant experienceShift: Rotational Shifts (Night Shifts may apply depending on the process)Key Responsibilities:Voice Process:Handle inbound and outbound customer calls for international clients.Resolve...

  • Hiring For international non voice process

    1 week ago

    Bengaluru, Karnataka, India NJ Technologies Full time ₹ 25,000 per year

    Hiring for international non voice process Chat (customer support )Excellent communication Shifts & offs : Rotational shift & rotational off Salary (net take home)-25 k experienced - graduates / undergraduates with relevant experience

  • Hiring For Non Voice Process

    7 days ago

    Bengaluru, Karnataka, India The Job Factory Full time ₹ 5,50,000 per year

    Greetings from The Job Factory Hiring for TOP MNC Companies for Non voice/ Immediate joining-For More DetailsCall : HR smitha @ Call or WhatsApp )Requirements:Should have 2 Year of experience IN INTERNATIONAL CUSTOMER SUPPORT BPO process.Only Graduate and Post Graduates can apply.Should have Good communication skills.Should be Fluent in English, good typing...

  • Hiring For International Non Voice Process CTC UPTO 6lac

    5 days ago

    Bengaluru, Karnataka, India Rivera Manpower Services Full time ₹ 4,20,000 - ₹ 6,00,000 per year

    Warm Greetings from Rivera Manpower,Were Hiring International Non-Voice Process & Project CoordinatorInternational Non-Voice Process Telecom Eligibility: Graduate / Undergraduate (Freshers can apply) CTC: 3.2 LPA 5.5 LPA Shift: US ShiftsRoles & Responsibilities:Handle customer queries via non-voice channels (chat/email).Ensure adherence to SLA and maintain...

  • Client service associate voice

    4 days ago

    Bengaluru, Karnataka, India Tech Mahindra Full time ₹ 37,200 - ₹ 42,200 per year

    Hello Connections Greetings from Tech Mahindra We are hiring for the role of Customer Support Associate – International Voice Process (Night Shift)Location:Electronic City Phase 2, Bengaluru (On-site) Shift: Night Shift | Immediate Joiners Only (within 2 days) Industry: Work with one of the world's leading e-commerce giants What's the Role?As a Customer...

  • International Non-Voice Process

    4 days ago

    Bengaluru, Karnataka, India Firstsource Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Title: Non-Voice Process Associate (UK Shift) / UK Banking ProcessLocation: Firstsource Solutions Limited Brigade Residency. Unit-202, 2nd Floor, Block A, Brigade tech gardens Brigade Properties Private Limited, Brookefields, Bengaluru Urban Karnataka Shift Timings: UK Shift (5:30 PM 2:30 AM IST)Working Days: 5 Days a Week (2 Rotational Offs)Eligibility...

  • Hiring : DATA ENTRY Operator | NON VOICE Process

    1 week ago

    Bengaluru, Karnataka, India Khyati Arora Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Opportunity : Hiring : DATA ENTRY Operator | NON VOICE ProcessIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Back OfficeEducation : 10/12 Pass Required

  • Opening For Non Voice Gaming Process

    1 week ago

    Bengaluru, Karnataka, India Apoorva Raj B E Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Greetings from Top MncWe are currently Hiring for international Non voice Conact HR Apoorva Customer Service AssociateImmediate joiner requiredThe role of Customer Support Associate (CSA), will be responsible for:Answering player support queries via Email and DiscordTroubleshooting game issues via Email and Discord and callsAnswering player queries about...