
Customer Care Manager
6 days ago
Responsibilities & Key Deliverables
Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors products.Training of service managers.Work out special service support for strategic customers with channel partners.Ensure execution of spare parts order by all channel partners for sufficient inventory and for meeting spare parts target.Secondary network for spare parts sales.Guide channel partners for manpower/facilities/equipment optimisation.Ensure profitability of workshops of channel partners.MIS on service.Spare parts inventory management.Manging service gaurantee at the dealership.Monthly visit to ASC and monitor his performance along with ASC coordinator.Service camps on monthly basisc.Monthly visits to customer and update M Response data
Preferred Industries
Education Qualification
Diploma in Engineering; Bachelor of Engineering; Diploma in Engineering in Mechanical
General Experience
5 years and above
Critical Experience
System Generated Core Skills
Customer Sensitivity
Service Orientation
Service Management
System Generated Secondary Skills
Consumer Focus
Dealer Relationship Management
Service Planning
Job Segment: Engineer, Engineering
-
Customer Care Manager
6 days ago
Lucknow, Uttar Pradesh, India Mahindra And Mahindra Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDeputy/Assistant Manager - Customer Care Responsibilities & Key Deliverables Overall Responsibility of Customer Care processes related activities- Dealer Management, On-field Service Delivery, Spares/Lubes/Warranty Management.Implementation of all processes and systems related to the service function at channel partners level.Ensuring standardized Service...
-
Customer Care Manager
6 days ago
Lucknow, Uttar Pradesh, India Mahindra And Mahindra Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCustomer Care Manager Responsibilities & Key Deliverables Analyse the technical complaints of the vehicle in the field.Rectify defects in vehicles / overhaul aggregates.Maintain and handle internet based warranty.Ensure implementation of service processes at channel partners.Development of secondary channel.Feed back on companys as well as competitors...
-
Customer Care Executive
2 weeks ago
Lucknow, Uttar Pradesh, India Shining Stars Institution & travels Full time ₹ 17,000 - ₹ 24,000 per yearHello job seekersGreetings from Shining Stars ITPLMega Job Opportunity: Customer Care Executive ( Domestic & International)Location: LucknowJoin our dynamic team as a Customer Care Executive in our Voice Process division. Whether you're a fresher or have prior experience, if you have excellent English communication skills, we want to hear from youPosition...
-
Customer Care Executive
1 week ago
Lucknow, Uttar Pradesh, India Asia Global Talent Solution Full time ₹ 12,000 - ₹ 25,000 per yearJob Title: Customer Care Executive – BPO (Day Shift) Location: Lucknow Salary: 12,000 – 25,000 + Attractive Incentives Shift: Day Shift Experience: Freshers Welcome
-
Customer Care Executive
6 days ago
Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time ₹ 1,05,000 - ₹ 3,15,000 per yearAn upcoming company is looking for customer care executive for their outbound calling process.Qualification GraduateGood communication skills in English and Hindi.Computer and Ms office knowledgeFemale candidates preferredLocation Gomtinagar Lucknow.Job Types: Full-time, Permanent, FresherPay: ₹12, ₹18,000.00 per monthApplication Question(s):Can you work...
-
Customer Care Executive
2 weeks ago
Lucknow, Uttar Pradesh, India Agrawal Corporate Full time ₹ 1,32,000 - ₹ 1,80,000 per yearJob Title: Telecaller ExecutiveJob Description:We are seeking a motivated Customer Care Executive to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound queries, and ensuring a smooth customer experience. This role requires strong communication skills, confidence, and the ability to achieve sales and service...
-
Customer Support Executive WFH
1 week ago
Lucknow, Uttar Pradesh, India Startek (Aegis Customer Support Services Pvt. Ltd.) Full time ₹ 6,00,000 - ₹ 12,00,000 per yearRoles & Responsibilities: As a Blinkit Customer Care Executive, you'll handle delivery partner queries and resolve issues via phone.Eligibility Criteria:-Excellent Communication SkillsGraduate & UndergraduatePermanent Work from Home (WFH)Fresher & ExperiencedA laptop with a minimum of 8 GB RAM & Windows 10 is mandatory.On-the-Job Training6 days working and 1...
-
Customer Care Executive
2 weeks ago
Lucknow, Uttar Pradesh, India Saiinfoline Consultancy Pvt. Full time ₹ 2,00,000 - ₹ 6,00,000 per yearKey Responsibilities:Calling International Customers and managing them.Building trust with the customers .Good communication with the customers.Handling the customer in the positive manners.
-
Customer Care
2 weeks ago
Lucknow, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time ₹ 1,56,000 - ₹ 2,40,000 per yearProfile - Customer SupportQualification - Graduate Freshers/ ExperienceMust have good communication skill in EnglishComfortable with Rotational ShiftsLocation - Gomti NagarSalary range - 13K -20KImmediate joiner required.Job Types: Full-time, PermanentPay: ₹13, ₹20,000.00 per monthEducation:Bachelor's (Required)Language:Good English...
-
Customer Care Executive
4 days ago
Lucknow, Uttar Pradesh, India Niftel Communication Full time ₹ 1,57,000 - ₹ 1,87,000 per yearFull Time (WORK FROM OFFICE)Process: Blended ProcessProfile: Customer Support AssociateFull time Log in hours: 9 hours working login and 1 hour break.Shift timings: Rotational shiftRotational Week off.Salary: 13k and 15.5k in hand with no deductions6 days working with 1 rotational week offNotes:* Excellent communication and interpersonal skills.*Ability to...