Customer Care Executive

8 hours ago

Lucknow, Uttar Pradesh, India Agrawal Corporate Full time ₹ 1,32,000 - ₹ 1,80,000 per year

Job Title: Telecaller Executive

Job Description:

We are seeking a motivated Customer Care Executive to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound queries, and ensuring a smooth customer experience. This role requires strong communication skills, confidence, and the ability to achieve sales and service targets.

Key Responsibilities:

  • Make outbound calls to potential and existing customers to promote products/services
  • Handle inbound customer queries and follow up on leads effectively
  • Build rapport with customers and generate interest in offerings
  • Address objections professionally and provide suitable solutions
  • Maintain accurate records of calls and interactions in the CRM system
  • Achieve daily, weekly, and monthly calling and conversion targets
  • Support smooth onboarding or service delivery by coordinating with internal teams
  • Prepare reports, call logs, and customer feedback as required

Job Type: Full-time (On-site)

Location: [Add City/Office Location]

Salary: ₹11,000 – ₹15,000 per month

Benefits:

  • Provident Fund (PF)
  • Leave Encashment
  • Overtime Pay (if applicable)

Schedule:

  • Day Shift
  • 6 Days Working

Requirements:

  • Education: 12th Pass (Higher Secondary) – Required
  • Experience: Minimum 1 year as a Telecaller or in Customer Service – Required
  • Skills: Excellent communication, persuasion, CRM handling, teamwork
  • Languages: Hindi (Required), English (Required)

Contact: Speak with the Employer)

Job Type: Full-time

Pay: ₹11, ₹15,000.00 per month

Benefits:

  • Provident Fund

Language:

  • Hindi (Required)
  • English (Preferred)

Work Location: In person

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