Customer Experience Partner

2 days ago

Mumbai, Maharashtra, India ap moller-maersk shipping Full time ₹ 6,00,000 - ₹ 12,00,000 per year
Job Description

Opportunity

Acts as the owner of the job file and has responsibility for creating and updating of shipping documents and Customer Invoices in the system. Owns all SCM Operations activities under file management for the customers under purview.

Key Activities include:
  • All file management activities post booking.
  • Documentation.
  • System Updates.
  • Operational finance.
  • Proactive communication with customer service in case of exceptions.
  • Supporting Customer Service in customer query resolution and exception handling.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing

Apply now Locations
  • India
  • IN - Mumbai
Job Type
  • Full time
Created
Job Flexibility
  • Hybrid

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