
Senior Retail Showroom Manager
3 days ago
Key Responsibilities
Sales & Business Development
- Drive showroom sales to achieve monthly and annual revenue targets.
- Develop and implement sales strategies to increase walk-ins, conversions, and average billing value.
- Monitor competitor activities and suggest strategies to improve performance.
Customer Experience & Service
- Ensure every customer receives a superior showroom experience.
- Handle escalated customer queries and complaints promptly and professionally.
- Maintain showroom ambiance, hygiene, and display standards to align with brand guidelines.
Team Management
- Lead, train, and motivate showroom staff to deliver high performance.
- Schedule staff shifts and monitor attendance, discipline, and grooming standards.
- Conduct regular performance reviews and ensure continuous skill development.
Operations & Inventory
- Oversee stock levels, coordinate with the warehouse, and ensure timely replenishment.
- Monitor product displays, price tags, and ensure proper merchandising.
- Maintain accurate records of sales, stock, and daily showroom reports.
Administration & Compliance
- Ensure adherence to company policies, SOPs, and retail standards.
- Manage billing, cash handling, and banking processes with zero discrepancies.
- Maintain showroom assets, safety, and security measures.
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