Senior Retail Showroom Manager

2 days ago


Thiruvananthapuram, Kerala, India Stories Homes Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Key Responsibilities

Sales & Business Development

  • Drive showroom sales to achieve monthly and annual revenue targets.
  • Develop and implement sales strategies to increase walk-ins, conversions, and average billing value.
  • Monitor competitor activities and suggest strategies to improve performance.

Customer Experience & Service

  • Ensure every customer receives a superior showroom experience.
  • Handle escalated customer queries and complaints promptly and professionally.
  • Maintain showroom ambiance, hygiene, and display standards to align with brand guidelines.

Team Management

  • Lead, train, and motivate showroom staff to deliver high performance.
  • Schedule staff shifts and monitor attendance, discipline, and grooming standards.
  • Conduct regular performance reviews and ensure continuous skill development.

Operations & Inventory

  • Oversee stock levels, coordinate with the warehouse, and ensure timely replenishment.
  • Monitor product displays, price tags, and ensure proper merchandising.
  • Maintain accurate records of sales, stock, and daily showroom reports.

Administration & Compliance

  • Ensure adherence to company policies, SOPs, and retail standards.
  • Manage billing, cash handling, and banking processes with zero discrepancies.
  • Maintain showroom assets, safety, and security measures.


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