HR Operations Specialist

Why Choose Bottomline?

Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team

Position Summary
The HR Operations Specialist is responsible for delivering and continuously improving HR processes across the full employee lifecycle. This role partners with HR Business Partners, Talent Acquisition, Payroll, and business leaders globally to ensure operational excellence, data integrity, and compliance with local regulations. In addition to owning core HR processes, this role leverages data and reporting (with profeciency in Excel) to streamline workflows, and support decision-making.

The ideal candidate thrives in a fast-paced, global environment; is highly detail-oriented; and brings both strong operational discipline and a mindset for process improvement and automation.

Key Responsibilities

• Own and administer employee lifecycle processes including onboarding, internal mobility, transfers, and separations, ensuring accuracy and compliance.
• Partner with managers, HRBPs, and Payroll to coordinate organizational changes (department moves, manager changes, job title updates).
• Maintain high standards of data integrity in HRIS and ATS systems through regular audits and compliance checks.
• Manage requisition workflows, approval processes, and onboarding requirements for new hires globally (employees, contractors, interns).
• Deliver recurring and ad hoc HR reporting, using Excel and HRIS data to identify trends, gaps, and opportunities for process improvement.
• Support audit readiness and respond to compliance reviews by ensuring HR data and documentation adhere to regional regulations and company standards.
• Partner with HR leadership to document, streamline, and enhance global HR policies, SOPs, and communications, ensuring they reflect company culture.
• Collaborate with Talent Acquisition teams to improve candidate and hiring manager experience across recruiting, onboarding, and integration touchpoints.
• Actively identify opportunities for automation, standardization, and efficiency in HR processes across geographies.
• Demonstrated experience in India-specific HR compliance activities, including statutory filings, audit ownership, vendor coordination and integration of compliance into onboarding and HR operations workflows.

Education and Experience

• Bachelor's degree in Human Resources, Business, or a related field; or an equivalent combination of education and professional experience.
• 3–5 years of professional experience in HR Operations, Shared Services, or Recruiting Operations, preferably in a global or matrixed environment.
• Proven ability to manage multiple priorities and projects with competing deadlines in a high-volume environment.
• Strong understanding of HR systems (HRIS/ATS), data workflows, and compliance requirements.

Skills & Competencies

• Comfort in using Excel, including pivot tables, v-lookups, data validation, and formula creation
• Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint) and familiarity with collaboration tools (Teams, SharePoint).
• Exceptional organizational skills with keen attention to detail and accuracy.
• Strong written and verbal communication skills with a customer-focused approach.
• Proactive problem-solver who works independently while building strong cross-functional relationships.
• Passion for efficiency, process improvement, and delivering an excellent employee experience.

We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.