Call Center Executive

2 weeks ago


Bengaluru, Karnataka, India Tripfactory Full time ₹ 8,40,000 - ₹ 12,00,000 per year

Location: Hebbal, Bangalore

We are looking for a motivated and customer-focused individual to join our team as a Sales Support Executive. The ideal candidate will be responsible for handling inquiries related to holiday packages, building client relationships, and converting leads into successful bookings while ensuring a seamless customer experience.

Responsibilities:

  • Develop a deep understanding of all holiday packages, including destinations, itineraries, pricing, and special offerings, to confidently communicate value to prospective customers.
  • Provide exceptional customer service by addressing inquiries, sharing relevant information, and ensuring a seamless and positive customer experience throughout their journey.
  • Understand individual customer needs and preferences to offer personalized travel recommendations and package customizations.
  • Maintain consistent and professional communication with customers via phone, email, and chat to build long-term relationships and trust.
  • Apply effective sales and upselling techniques to convert leads into confirmed bookings, contributing to a strong conversion rate and business growth.

Job Type: Full-time

Pay: ₹25, ₹32,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Work Location: In person


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