Front Desk Manager

2 days ago

HSR Layout Bengaluru Karnataka, India The Majesstine Sports Full time ₹ 1,80,000 - ₹ 3,00,000 per year

About The Majesstine Sports

The Majesstine Sports is a premier indoor multi-sports facility in Bangalore offering world-class amenities for sports, fitness, and recreation. We aim to create an energetic, community-driven environment where members and guests enjoy exceptional service and memorable experiences.

Job Description:

The Front Desk Executive will serve as the first point of contact for members and visitors at The Majesstine Sports Facility. This role requires a polished professional who can efficiently manage reception operations, handle membership inquiries, support sales and follow-ups, and maintain a high standard of grooming and customer service consistent with the organization's brand values.

Key Responsibilities:

  • Welcome and assist members, guests, and visitors with courtesy and professionalism.
  • Manage all front desk operations, including check-ins, appointment scheduling, and handling inquiries.
  • Support membership sales by providing accurate information on services, packages, and ongoing offers.
  • Conduct systematic follow-ups with prospective and existing clients to strengthen member relationships.
  • Maintain organized records of memberships, attendance, and front desk transactions.
  • Ensure the reception area is always well-maintained, clean, and representative of the facility's standards.
  • Coordinate with internal departments to ensure smooth day-to-day operations.
  • Adhere to grooming and presentation standards as per company policy.
  • Handle administrative responsibilities and provide operational support when required.

Qualifications & Experience:

  • Bachelor's degree in Business Administration, Hospitality, or a related field preferred.
  • 1–3 years of experience in a front desk, customer service, or hospitality role.
  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in MS Office and basic CRM systems.
  • Professional demeanor with a focus on customer satisfaction and service quality.

Key Competencies:

  • Customer-focused and service-oriented.
  • Presentable, confident, and well-groomed at all times.
  • Strong interpersonal skills and a positive attitude.
  • Sales-driven with an ability to build rapport and retain clients.
  • Reliable, punctual, and detail-oriented.

Job Types: Full-time, Permanent

Pay: ₹18, ₹25,000.00 per month

Benefits:

  • Leave encashment
  • Paid sick time
  • Paid time off

Ability to commute/relocate:

  • Bandepalya, HSR Layout, Bengaluru , Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 2 years (Preferred)

Language:

  • English (Preferred)

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