Front Desk Executive

6 hours ago

HSR Layout Bengaluru Karnataka, India Paws N Collars Full time

1. Greeting and Welcoming:

- Welcome customers and visitors in a friendly and professional manner.
- Provide assistance and direction to customers as needed.

2. Answering and Directing Calls:

- Manage the telephone system by answering, screening, and directing calls to the appropriate personnel.
- Take and relay messages accurately.

3. Customer Service:

- Assist customers with inquiries, provide information, and address concerns in a courteous manner.
- Ensure a high level of customer satisfaction through effective communication and problem resolution.

4. Front Desk Operations:

- Maintain a clean and organized front desk area.
- Manage appointments and reservations, if applicable.
- Handle customer inquiries and requests efficiently.

5. Administrative Support:

- Provide administrative support to various departments as needed.
- Assist in data entry, filing, and other clerical tasks.
- Manage and distribute incoming mail and packages.

6. Cash Handling:

- Handle basic cash transactions, such as processing payments or providing change, if required.

7. Security and Access Control:

- Monitor and control access to the premises, ensuring only authorized individuals enter the retail space.
- Follow security protocols and report any suspicious activities.

8. Multitasking:

- Handle multiple tasks simultaneously, such as managing phone calls, greeting customers, and assisting with administrative duties.

9. Communication:

- Communicate effectively with both customers and internal staff.
- Relay important information to the appropriate personnel promptly.

10. Problem Solving:

- Address and resolve customer issues or complaints to ensure a positive experience.
- Collaborate with other departments to resolve issues efficiently.

11. Technology Skills:

- Proficient in using office equipment such as phones, computers, and photocopiers.

12. Professionalism:

- Maintain a professional appearance and demeanor at all times.
- Uphold the values and standards of the retail establishment.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Shift allowance

Application Question(s):

- Do you love pets?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**

+91 7619481666

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