Associate - Technical Project Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role.

Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights—empowering Colleagues and Customers. As Associate Technical Project Management, the candidate shall :-

• Facilitate Agile events that enable engineering teams to deliver value iteratively and predictably.
• Support Product Owners in backlog refinement and readiness, ensuring priorities are well-defined and aligned with team objectives.
• Guide the team in meeting Program Increment (PI) objectives while driving continuous improvement in ways of working.
• Proactively surface gaps, impediments, risks, and dependencies; ensure visibility and resolution through to completion.
• Drive alignment on cross-team dependencies to enable seamless execution across GSCT initiatives.
• Champion Agile and SAFe values by fostering collaboration and adaptability across teams.
• Encourage diversity of thought by promoting an inclusive environment and open communication
• Promote compliance with SDLC standards to ensure quality, consistency, and governance.
• Inspire collaboration and quality practices across system architects, Agile teams, and product teams.
• Ensure accuracy and integrity of team data within Agile management tools to support reliable reporting and insights.
• Champion continuous learning to standardize practices and drive innovation.
  
  Minimum Qualifications
• Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering) and/or comparable experience Advanced degree preferred
• Knowledge of technical challenges and systems design
• PMI/Scrum Certification preferred
• 2+ years of technology delivery experience and project management with a demonstrated track record of growing responsibility.
• Experience tracking iteration progress in Rally/Jira, issue resolution, and removing obstacles to ensure sprint/iteration commitments are met.
• Experience partnering with Product Owners, core teams, and extended partners to build and prioritize the product backlog.
• Experience in program delivery or project management, preferably within a technology-focused environment
• Experience mentoring engineers to follow the Technology SDLC, embrace Agile values and practices, and continuously reflect and improve their delivery performance.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.