Operations Manager
4 days ago
Job Title: Operations Manager
Location: Mansarovar, Jaipur, Rajasthan
Salary Range: ₹20,000 – ₹30,000 per month
Industry: E-commerce / Logistics / Warehouse
Job Description:
The Wellness Shop is looking for an experienced and proactive Operations Manager to oversee daily e-commerce operations, logistics, and warehouse management. The ideal candidate should have strong experience in D2C/e-commerce order processing, inventory control, dispatch operations, courier coordination, and vendor management.
Key Responsibilities:
· Manage end-to-end e-commerce operations including order processing, packaging, and dispatch.
· Oversee warehouse activities: inventory planning, stock accuracy, GRN, FIFO, and storage optimization.
· Coordinate with courier partners, 3PL agencies, and internal teams to ensure smooth logistics and timely deliveries.
· Monitor daily operational KPIs — TAT, dispatch accuracy, and inventory health.
· Implement process improvements to enhance operational efficiency.
· Supervise and train warehouse & logistics staff for productivity and compliance.
· Handle return orders, QC checks, and reverse logistics.
· Ensure adherence to safety, hygiene, and operational SOPs.
Requirements:
· Minimum 2–4 years of experience in e-commerce, logistics, or warehouse operations.
· Strong knowledge of D2C operations, inventory management systems & courier platforms.
· Excellent leadership, problem-solving, and communication skills.
· Ability to manage a team and work in a fast-paced environment.
Job Type: Full-time
Pay: ₹20, ₹30,000.00 per month
Work Location: In person
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