E-Commerce Manager

2 days ago


Mansarovar, Rajasthan, India Kontent Kraft Digital Full time ₹ 1,80,000 - ₹ 36,00,000 per year

About the Role

We are looking for a dedicated and detail-oriented E-Commerce Manager to manage our online business on Flipkart and Amazon. The ideal candidate should have hands-on experience with listings, inventory management, order processing, advertising, and overall marketplace operations.

Key Responsibilities Marketplace Management

  • Manage seller accounts on Amazon & Flipkart
  • Create, upload, and optimize product listings
  • Manage product catalog, pricing, category mapping, and variations

Order & Inventory Handling

  • Track daily orders and ensure timely order processing
  • Coordinate with warehouse/logistics team for packaging & dispatch
  • Monitor stock levels and avoid stockouts

Advertising & Growth

  • Run and optimize Amazon Sponsored Ads and Flipkart Ads
  • Plan promotions, deals, coupons, and offers
  • Track campaign performance and improve ROAS

Reports & Analytics

  • Prepare weekly/monthly sales reports
  • Track competitor pricing and marketplace trends
  • Maintain performance metrics (Buy Box, account health, returns, cancellations)

Customer Support

  • Respond to customer queries
  • Handle returns, replacements, and resolution cases
  • Maintain a high seller rating

Skills Required

  • Minimum 1–2 years of experience in managing Amazon & Flipkart
  • Strong understanding of marketplace dashboards
  • Knowledge of listing optimization, keyword research, SEO
  • Basic skills in Excel/Google Sheets
  • Good communication & problem-solving skills

Qualification

  • Bachelor's Degree (preferred)
  • Experience in e-commerce marketplace management is mandatory

Benefits

  • Competitive salary (₹15,000 – ₹25,000)
  • Performance incentives
  • Career growth opportunities
  • Supportive work environment

Job Types: Full-time, Permanent

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off

Work Location: In person


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