Unified Voice

Job Title:Cisco Unified Contact Center Enterprise Technical SpecialistDescription:This role involves working as a part of the IT support team, handling and resolving technical issues related to Cisco UCCE / UCCX / PCCE solutions and 3rd party Call recording platforms. The incumbent will be responsible for conducting basic Cisco ICM/CCMP/CVP/CUIC...

UCCE L3 Engineer OpportunityRole: UCCE L3 EngineerExperience Required: 10+ YearsA highly skilled engineer with extensive experience in supporting Cisco Unified Contact Center Enterprise (UCCE), Unified Customer Contact Express (UCCX) and other third-party call recording platforms is required.Proficient in basic Cisco ICM, CCMP, CVP and CUIC components and...

Job Opportunity: Enterprise Voice and Network Security SpecialistWe are seeking a skilled professional to bridge the gap between enterprise voice collaboration systems and network security.This role offers a unique opportunity for an experienced engineer who thrives in cross-functional environments, ensuring secure, reliable, and high-performing...

Avaya Telephony ProfessionalA highly skilled professional with rich hands-on experience in Avaya-RED Voice Technology solutions, including telephony, contact center technologies, and excellent administration and maintenance skills for IPT Solutions. In-depth knowledge of voice telephony, legacy IPT, contact center, unified communication, networking, Linux,...

1.Should have knowledge and experience ona. Cisco Voice on-prem Infrastructure i.e. CUCM, IM&P, Unity, UCS Server, Call billing server, Call recording solution and VM ware ESXI.b. Cisco Cloud infrastructure i.e. Webex Calling, Video conferencing devicesc. Genesys On-prem engage and equivalent Cloud Contact centre agent Configuration & Troubleshootingd....

Job DescriptionJob description for Microsoft Teams Audio Video and Voice Engineer with 7 to 10 years exp in IndiaPosition SummaryAs a Microsoft Teams Audio, Video, and Voice Subject Matter Expert (SME) with 7-10 years of experience, you will lead advanced deployments, migrations, and support of Microsoft Teams—emphasizing Enterprise Voice, AV...

NCR Atleos Network and Security Engineer role provides second level technical trouble support and the processing of alerts that could be the first sign of network and security incidents. The analyst is expected to have a solid understanding of basic network security that consists of the following but is not limited to firewalls, Switches, Wireless, VPN...

We have an Opening for an IP Telephony Engineer at the Mumbai LocationRoles and responsibilities :36 years of experience in IP Telephony / Unified Communications roles.Hands-on experience with major platforms like:Cisco CUCM, Unity, UCCX, ExpresswayAvaya Aura, Microsoft Teams Voice, Ribbon / SBCsStrong knowledge of VoIP protocols (SIP, H.323,...

GreetingsWe are hiring for one of our government banking clients based in Mumbai.Role : Telecom Support Engineer L2Vacancy : 2Working days and shift : Mon to Sat, Day shiftExp : 3 to 5 yearsQualifications & Experience:Graduate with exp in telecom/IPT experience.Proficiency in Cisco Voice, NICE, Verint.Key Responsibilities:Manage and monitor IP telephony and...

Job OpportunityEstablished organizations are seeking an accomplished Content Strategist to shape their narrative across digital platforms.This is a pivotal role, combining content creation, user experience (UX) writing, editorial strategy, and storytelling. You will lead a team of writers and interns, collaborating closely with design, SEO, analytics, tech,...