Unified Voice
2 weeks ago
- Administer and support Cisco Unified Communications Manager (CUCM), Webex Calling, and Webex Contact Center.
- Manage voice recording platforms (Cistera or similar).
- Oversee certificate lifecycle management (deploy, renew, secure).
- Monitor performance using LogicMonitor, WhatsUp Gold, SolarWinds, or similar tools.
- Configure and administer firewalls (Cisco ASA/FTD, Fortinet FortiGate, Palo Alto).
- Implement firewall policies, VPNs, NAT, and ACLs to secure enterprise networks.
- Troubleshoot issues across both voice and security domains to maintain uptime and compliance.
What Were Looking For
- 10+ years of combined experience in Voice/UC engineering and Firewall administration.
- Strong hands-on knowledge of CUCM, Webex, SIP trunks, and voice integration.
- Expertise in Cisco ASA/FTD and Fortinet FortiGate (Palo Alto is a plus).
- Experience managing certificates, PKI, and secure communications.
- Familiarity with monitoring tools like WhatsUp Gold, LogicMonitor, or SolarWinds.
- Relevant certifications (CCNP Collaboration, CCNP Security, Fortinet NSE, PCNSE) are highly preferred.
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