Customer support

2 weeks ago

Poonamallee Chennai Tamil Nadu, India Sarvajith Infotech Full time ₹ 3,00,000 - ₹ 4,20,000 per year

Experience: 5 + years

Gender : Female

Industry: Manufacturing

Description:

Complaint Handling and Monitoring via email & Whatsapp

Handling Service engineers through whatsapp

Handling of AMC/Warranty Scheduled Customers by the existing excel document

Quotation to PO stage follow up with customer in Excell funnel.

Payment Followup and Collection as per existing excell document.

Documentation, Filing and e filing on daily basis

Material request to Technical manager based on engineer request with HOD approval

Installation plan based on Production approval and send completion reports

Monthly/Quarterly Invoice booking data review with HOD

Monthly Order & Invoice Booking data to Management

Weekly payment Receiviables report to accounts

weekly invoice booking projection to the Management team.

Equipment Performance letters from customer after every supply.

Adhering Service Process made for the Coordinator position.

Adhering Documents & existing process.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Work Location: In person

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