Customer Service Associate – Voice Process

5 days ago


Frazer Town Bengaluru Karnataka, India International Center For Strategic Alliances Full time ₹ 3,00,000 - ₹ 4,70,000 per year

We're Hiring – International Center for Strategic Alliances

Location: Frazer Town

Work Mode: Work From Office (24/7 Rotational Shifts)

Job Role:

Customer Service Associate – Voice Process (CL11)

Job Requirements:

  • Education: Graduate / Undergraduate (Any Stream)
  • Experience: Minimum 1 year in a voice process or customer service role
  • Skills: Excellent communication skills in English, customer-handling ability, problem-solving mindset

Interview Process:

1 HR Initial Screening

2 SVAR / Voice Versant – 60

3 Operational Interview

Salary & Benefits:

  • Package: Up to ₹4,70,000 per annum
  • Take-home: ₹24,000/month
  • Incentives: ₹2,500/month (Performance-based)
  • Transport:
  • One-way cab facility for night shifts
  • Free transport for women (7 PM – 7 AM)
  • Male employees charged ₹75 per one-way cab ride

Additional Information:

  • No remote work option – Work From Office only
  • 24/7 rotational shifts including night shifts

Job Types: Full-time, Permanent

Pay: Up to ₹470,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Application Question(s):

  • This is On Site Job in Bangalore

Location:

  • Frazer Town, Bengaluru, Karnataka (Preferred)

Work Location: In person



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