Ecommerce Manager

3 days ago

Rajkot, Gujarat, India Zymo Cosmetics Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Responsibilities
:

  • Platform & Store Management
    – Oversee daily operations on e-commerce platforms (Shopify, WooCommerce, Magento, Amazon, Flipkart, Nykaa, etc.), including product listings, pricing, content, and inventory sync.
  • Content Optimization
    – Enhance product titles, descriptions, keywords, and images to improve visibility, search rankings, and conversions.
  • Sales & Revenue Growth
    – Drive KPIs such as revenue, AOV (average order value), cart abandonment reduction, and conversion rate improvement.
  • Campaign Coordination
    – Work with digital marketing teams on SEO, PPC, email, SMS, and paid ad campaigns, ensuring data-driven execution.
  • Customer Experience
    – Ensure a smooth checkout, payment, delivery, and return process, address customer queries and escalations promptly.
  • Promotions & Offers
    – Plan, execute, and track performance of discounts, bundles, upsells, and cross-sell strategies.
  • Inventory & Logistics
    – Coordinate with warehouses/fulfillment partners to maintain accurate stock levels and ensure timely order dispatch.
  • Analytics & Reporting
    – Use tools like GA4, Shopify Analytics, and marketplace dashboards to track performance, generate reports, and identify growth opportunities.
  • UX & Conversion Optimization
    – Implement site improvements, CRO audits, and A/B tests to enhance user engagement and conversions.
  • Market & Competitor Analysis
    – Stay updated with e-commerce trends, platform policies, and competitor activities to adapt strategies proactively.

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