E-Commerce Manager

Job Summary:

We are seeking a results-driven and strategic
eCommerce Marketplace Manager
to drive growth across multiple online sales channels including
eCommerce marketplaces
,
quick commerce platforms
, and
health & wellness portals
. The ideal candidate will take ownership of P&L, marketing campaigns, performance analytics, and new platform onboarding to scale sales and brand visibility across India's leading online platforms.

Key Responsibilities:

1. Marketplace Account Management

• Manage operations and sales across platforms including:
• Amazon, Flipkart, Meesho, Nykaa, Myntra, JioMart, Mystore Etc.
• Quick commerce
  : Blinkit, Zepto, Instamart, BigBasket, Etc.
• Health-specific portals
  : 1mg (Tata), PharmEasy, NetMeds, HealthKart, etc.
• Ensure listing quality, catalog hygiene, keyword optimization, and rich content compliance.
• Monitor seller performance metrics (ODR, late dispatch rate, account health) and ensure SLAs are met.

2. Business Growth & Sales Planning

• Own marketplace P&L and work towards achieving monthly/quarterly sales targets.
• Analyze platform-wise performance to identify growth opportunities.
• Develop and execute strategies to increase visibility, conversions, and repeat purchases.
• Coordinate promotions, deal participation, and campaigns during sale events (BBD, Prime Day, etc.).

3. Advertising & Campaign Management

• Plan and execute paid campaigns on:
• Sponsored Ads
• Ads Campaigns PLA
• Quick commerce banner placements and sponsored listings
• Track ROAS, CPC, and ACoS for performance optimization.
• Work with graphic and content teams to create high-converting creatives and messaging.

4. New Marketplace Onboarding

• Identify and evaluate new eCommerce platforms, niche health portals, and quick commerce apps for onboarding.
• Lead the listing, integration (via Unicommerce or directly), and go-live process.
• Set up platform-level compliance, catalog, operations, and payment structure.

5. Quick Commerce Platform Management

• Handle onboarding, catalog creation, and product mapping for platforms like:
• Zepto
  ,
  Blinkit
  ,
  Instamart (Swiggy)
  ,
  BigBasket, Etc.
• Coordinate with quick commerce partners for stock availability, pricing, offers, and fulfillment tracking.
• Track inventory levels at partner dark stores and hubs.

6. Health & Wellness Portals

• Manage end-to-end operations and growth for health-related platforms like:
• 1mg
  ,
  PharmEasy
  ,
  Netmeds
  ,
  HealthKart, Etc.
• Ensure compliance with medical and supplement category requirements.
• Monitor category trends, competitor benchmarking, and suggest new product launches.

7. Cross-functional Coordination

• Work with internal teams:
• Catalogue & design for listing creation and updates
• Warehouse/logistics for inventory and dispatch
• Finance for reconciliations, claim submissions, and payouts tracking
• Regularly interact with marketplace account managers for campaign opportunities and support.

8. Reporting & Analysis

• Maintain weekly and monthly dashboards for:
• Platform-wise sales and ad performance
• Inventory levels and OOS trends
• Campaign ROI and new launch performance
• Provide actionable insights and improvement plans.

Key Requirements:

• Graduate or Postgraduate in Business, Marketing, or related field.
• 3–5 years
  of experience managing eCommerce marketplaces (must have hands-on experience with Amazon and Flipkart).
• Proven experience with
  ads management
  ,
  campaign optimization
  , and
  marketplace growth strategies
  .
• Strong knowledge of
  Unicommerce
  ,
  Excel/Google Sheets
  , and platform-specific seller panels.
• Experience with
  quick commerce
  and
  health-related platforms
  is a strong plus.
• Excellent analytical, communication, and project management skills.

Preferred Skills (Bonus):

• Hands-on experience with health & wellness or FMCG products.
• Exposure to Shopify/D2C and CRM tools.
• Ability to manage digital marketing or influencer-driven commerce (D2C + marketplaces).
• Understanding of inventory forecasting, replenishment cycles, and sales planning.