Operations Leader- Talent Business(US Staffing)

19 hours ago

Noida, Uttar Pradesh, India Mastech Digital Full time

Role Overview

The Operations Leader is responsible for driving operational excellence across recruitment delivery, workforce planning, systems, and financial processes. This role ensures that the business runs efficiently, meets client expectations, and scales sustainably. The position requires strong analytical capability, process discipline, and the ability to lead teams in a fast‑paced staffing environment.

Key Responsibilities

1. Process Adherence & Delivery Excellence

  • Ensure consistent implementation of recruitment workflows and compliance with SOPs.
  • Monitor delivery timelines, quality benchmarks, and SLA adherence across client accounts.

2. Reporting & Business Reviews

  • Generate and analyze weekly/monthly dashboards on hiring metrics, recruiter performance, and client SLAs.
  • Lead internal and client review meetings to assess delivery health and identify improvement areas.

3. Workforce Planning & Goal Tracking

  • Align recruiter capacity with forecasted hiring demand.
  • Track productivity, utilization, and team performance against business targets.

4. Knowledge Management & Audits

  • Maintain centralized repositories for process documents, templates, and best practices.
  • Lead internal audits to ensure compliance with operational standards and client requirements.

5. Cost & Vendor Management

  • Monitor operational costs across sourcing tools, job boards, and technology subscriptions.
  • Identify cost‑saving opportunities through vendor negotiations and process optimization.

6. Job Board Utilization & Optimization

  • Track usage and ROI of job boards and sourcing platforms.
  • Recommend optimization strategies to improve sourcing efficiency and candidate pipeline quality.

7. Systems Adoption & Data Quality

  • Drive adoption of ATS, CRM, and recruitment tools across teams.
  • Ensure data hygiene, accuracy, and completeness across systems.

8. Commission Computation

  • Oversee monthly commission calculations based on recruiter performance and placements.
  • Ensure transparency and accuracy in incentive payouts.

9. Forecasting – Placements & Starts

  • Forecast hiring volumes using client demand and historical trends.
  • Collaborate with sales and delivery teams to align capacity and timelines.

10. Redeployment & Talent Retention

  • Build and manage redeployment programs to retain top talent.
  • Track redeployment success rates and minimize bench time.

Required experience and skills

Education & Experience

  • Bachelor's degree in Business Administration, Human Resources, or related field (MBA preferred).
  • 15 years of experience in staffing, recruitment operations, or workforce management
    .
  • Proven track record in leading operational teams and managing delivery in a fast-paced environment.

Technical Proficiency

  • Hands-on experience with Applicant Tracking Systems (ATS), CRM platforms, and HRIS tools.
  • Proficiency in Excel, data visualization tools (e.g., Power BI, Tableau), and reporting automation.
  • Familiarity with job board analytics, sourcing platforms, and commission tracking systems.

Business Acumen

  • Strong understanding of staffing KPIs, cost structures, and workforce planning models.
  • Ability to forecast hiring trends and align operational capacity with business goals.

  • Business Head – Staffing

    2 weeks ago

    Noida, Uttar Pradesh, India SKILLZREVO SOLUTIONS PVT LTD Full time ₹ 20,000 - ₹ 30,000 per year

    JOB DESCRIPTION (JD) – Business Head, Staffing & Talent Division, SkillzRevoPosition: Business Head – Staffing & Talent DivisionDepartment: SkillzRevo Talent (Staffing & Recruitment)Location: [Specify Location or Remote]Reporting To: Founder & CEORole SummaryThe Business Head will be responsible for building, scaling, and leading the Staffing & Talent...

  • US Staffing

    15 hours ago

    Noida, Uttar Pradesh, India NR Consulting Full time

    Position Title:Engineering Recruiter, High-End Engineering (US Staffing)Work Location:Greater Noida West, UP (Onsite)Shift Timing:06:30 PM to 03:30 AM IST (EST Shift)Experience:6+ months in US staffing (Engineering preferred)Job SummaryWe are seeking a high-precisionEngineering Recruiterto hire forsenior, specialized engineering rolesin the US market. You...

  • Business Development Specialist – US Staffing

    21 hours ago

    Noida, Uttar Pradesh, India CBL Solutions Full time

    About the CompanyWe are looking for a Business Development Specialist to drive direct client acquisition in the US Staffing industry for staffing and direct hire requirements. The role focuses on inside sales and demand generation for the US market, with strong exposure to direct client engagement (non-VMS / non-MSP).About the RoleThe role focuses on inside...

  • BDM US IT Staffing

    1 week ago

    Noida, Uttar Pradesh, India Vision Infotech Inc. Few Logics IT Systems LLP Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    On-site role for a BDE/BDM - US IT Staffing located in Noidaat Vision Infotech Inc./Few Logics IT Systems LLP. The Business Development Manager will be responsible for new business development, lead generation, account management, and sales. This role involves identifying potential clients, building and maintaining relationships, understanding client needs,...

  • Recruiter- US Staffing

    14 hours ago

    Noida, Uttar Pradesh, India Mastech Digital Full time

    Role Overview:As a Recruiter in US Staffing, you will lead full-cycle recruitment for technology roles across cloud, data, and enterprise domains. You'll partner closely with account managers and delivery teams to source, evaluate, and onboard top-tier talent for US-based clients. This role demands strong sourcing acumen, deep understanding of US work...

  • Team Lead- US Staffing

    23 hours ago

    Noida, Uttar Pradesh, India Net2Source (N2S) Full time

    Company Name:Net2SourcePosition Name-Team Lead- US StaffingLocation –Noida (Onsite)Shift Timings:7:30 PM - 4:30 AM ISTAbout Position:Net2Sourceis hiring a dynamicTeam Lead – US Staffingto support our Fortune 500 clients in theUS market, primarily working withImplementation Partners. The ideal candidate will lead a team of recruiters while actively...

  • Business Development Executive-US Staffing

    1 week ago

    Noida, Uttar Pradesh, India Mighty Warner Infoserve (OPC) Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Job description:Job Title: Business Development Executive (BDE) – StaffingExperience: Freshers (Final Semester / Recent Graduates)Location: NoidaEmployment Type: Full-timeJob SummaryWe are looking for energetic and self-motivated freshers with excellent communication skills to join our Business Development team in the staffing industry. The BDE will help...

  • Us Staffing recruiter 2 Year Exp required

    1 week ago

    Noida, Uttar Pradesh, India SDLC Corp Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionSDLC Corp, established in 2015, is a global technology partner dedicated to transforming aspirations into impactful realities. With a presence across the United States, United Kingdom, Dubai, India, Germany, and Australia, we specialize in providing Software Development as a Service (SDaaS). Leveraging innovative technologies, we deliver...

  • Senior Recruitment Manager- US Staffing

    3 days ago

    Noida, Uttar Pradesh, India Mastech Digital Full time

    We are seeking a dynamic and experienced Recruitment Manager to lead our U.S. IT staffing operations. This role is responsible for managing end-to-end recruitment delivery, mentoring teams, and driving client satisfaction across contract, contract-to-hire, and full-time placements. The ideal candidate will bring deep expertise in U.S. staffing models,...

  • Staffing - Business Development Executive

    1 week ago

    Noida, Uttar Pradesh, India Mighty Warner Infoserve (OPC) Pvt. Ltd. Full time

    Business Development Manager (Fresher) - US IT StaffingWe're calling freshers Want to speak with US clients and grow? Apply nowLocation: Noida 62Experience: Freshers (Graduate or pursuing last semester)Salary: ₹ What You'll Do:-Connect with US clients, pitch IT staffing solutions.Generate leads, build relationships, and drive sales.Learn about US IT trends...