Quality and Training Executive
7 days ago
The Quality and Training Executive is responsible for ensuring the quality of Calling Team deliverables while developing training programs to enhance team performance and skills. This role involves monitoring quality metrics, conducting audits, and creating training initiatives to improve processes, knowledge, and performance across the Calling teams. Responsibilities: Quality Assurance: Oversee and maintain the quality of Calling campaigns and team deliverables to ensure they meet industry standards and client expectations. Training Development: Design and deliver tailored training programs focused on advertising trends, marketing tools, and campaign execution best practices. Campaign Monitoring: Evaluate and analyze the effectiveness of marketing campaigns to identify areas for improvement in quality, performance, and customer satisfaction. Continuous Improvement: Promote a culture of continuous improvement through feedback, performance reviews, and the implementation of new tools or strategies to enhance team output. Reporting and Documentation: Prepare and present reports on the effectiveness of training initiatives and quality assurance metrics to senior management. RequirementsQualifications: Bachelor's degree in Marketing, Business, or a related field. Proven experience in quality management, training, or marketing within an advertising agency or marketing firm. Familiarity with tools, campaign strategies, and industry standards. Strong communications.
-
Quality Engineer
3 weeks ago
Pune, India Quality Precision Industries Full timeJob Description Company Description Quality Precision Industries, established in 2008 in Pune, is an ISO 9001:2015 certified company renowned for its expertise in forging and precision engineering. Serving industries such as oil and gas, defense, railways, and general engineering, the company specializes in offering end-to-end solutions for forging, heat...
-
Training And Quality Manager
2 days ago
Pune, India Wipro Full timeTraining and Quality ManagerLocation: Gurgaon (Work from Office) Job OverviewAs a Training and Quality Manager, role will be to work closely with internal Operations teams/QA Team, Training team as well as external stakeholders IQI Managers, client RSMs and CX Managers to provide on-boarding, coaching, remediation, training and development for QAs and...
-
Training Executive
5 days ago
Pune, Maharashtra, India Wipro Limited Full timeRole Definition: An individual contributor working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - related to training, Knowledge Management and Other Training support. **͏**: Roles and Responsibilities - Plans, designs, develops, delivers and certifies trainers on learning principles,...
-
Training & Quality Manager
3 weeks ago
Chennai, India DATAMARK, Inc. Full timeJob Description Position Overview: The Training & Quality Manager at DATAMARK, Inc. is responsible for ensuring that all training and quality standards meet project requirements and client expectations. This role leads the development, implementation, and management of training programs while also overseeing the quality assurance processes across back office...
-
Training And Quality Manager
2 weeks ago
Bengaluru, India Mervice Infotech Pvt. Ltd. Full timeJob Description Company Description Mervice Infotech Pvt. Ltd. is a dynamic and growing company in the BPO industry, committed to delivering exceptional inbound and outbound services. Guided by visionary leaders, the company focuses on forming meaningful partnerships and achieving outstanding results for its clients. As a one-stop solution for diverse...
-
Training And Quality Manager
1 day ago
Gurugram, Haryana, India, IN Wipro Full timeTraining and Quality ManagerLocation: Gurgaon (Work from Office) Job OverviewAs a Training and Quality Manager, role will be to work closely with internal Operations teams/QA Team, Training team as well as external stakeholders IQI Managers, client RSMs and CX Managers to provide on-boarding, coaching, remediation, training and development for QAs and...
-
Business Development Executive in Pune
6 days ago
Pune, India Q3 Quality Consultancy Full timeJob Description Key Responsibilities - Market Research: Identify target companies and decision-makers (HR, L&D, Talent Management). - Lead Generation & Prospecting: Reach out to prospects via cold calls, emails, LinkedIn, and networking to create new opportunities. - Needs Assessment: Conduct meetings with potential clients (virtual or in-person) to...
-
Manager- Training
4 weeks ago
Bengaluru, India Swiggy Full timeJob Description Manager - Training & Quality Bangalore (On-Site) CREW is a premium personal assistant service designed to save customers time, money, and effort. Tailored To Meet The Demands Of Busy Professionals, CREW Offers a Comprehensive Range Of Services To Simplify Their Lives And Enhance Their Experiences - For travel, we handle everything from flight...
-
AVP - Training & Quality
1 week ago
Pune, Maharashtra, India Barclays Full time ₹ 12,00,000 - ₹ 36,00,000 per yearJoin us as AVP Training & Quality, where you will play a pivotal role in reviewing end to end process journeys with the aim to recommend strategic and tactical changes to deliver improved end customer experience and enable reduction of Customer complaints.To be successful as AVP Training & Quality you should have experience with:Considerable Experience of...
-
Training Operations Executive
5 days ago
Pune, Maharashtra, India ADAR Career LLP Full timeDesignation: Training operations Executive Experience: 4-8 yrs Location: Pune Assisting in selecting training vendors, evaluating trainers, administering performance evaluations, and designing employee training programs, addressing technical and soft skills. facilitated feedback processes for training participants. Coordinated training sessions and...