Quality Analyst

Quality AnalystAbout UsZapTech Pvt. Ltd. is an ISO-certified BPO & KPO service provider delivering high-quality solutions to the U.S. Accounts Receivable Management (ARM) industry. We are expanding our team and looking for ambitious MBA graduates with strong business acumen to join us as Quality Analysts.This role is an excellent opportunity to begin your...

About the Role:We are looking for a Data Quality Analyst to ensure the accuracy, completeness, and consistency of data used for B2B lead generation campaigns. The ideal candidate will have a strong eye for detail, analytical skills, and experience with CRM or lead databases.Key Responsibilities:Validate, clean, and enrich B2B lead data from multiple...

Role - Quality Analyst Service DeskSkills - Technical Support | Service desk | Call Audit | QC ToolsExp - Min 2 YearsLoc - PuneImmediate Joiners only | WFO | Both ways Cabs5 Days working 2 days rotational off |

Position: Quality AnalystPosition Summary: QA Analyst in Saviant works on the most advanced testing methodologies and standards to develop enterprise applications for different industries. Individuals in this role work on specific projects, with opportunities to switch projects and technologies as they grow and evolve.What we look forStrong analytical and...

Job Description Job Title: Quality Analyst Customer Service (Auditor) Department: Quality Assurance Reports To: Quality Manager / Quality Lead Location: Pune Baner Employment Type: Full-time Job Summary: The Quality Analyst (Customer Service Auditor) is responsible for monitoring, evaluating, and improving the quality of customer interactions handled by the...

Quality Analyst - eCommerce We are Magento IT Solutions, looking for a Sr. Quality Analyst (E-commerce) for the Pune and Ahmedabad locations. Total Experience 4-7 Years. Location: Ahmedabad and Pune.Roles and Create and execute detailed test plans for e-commerce platforms.- Work closely with developers and stakeholders to ensure quality delivery.- Identify...

Roles & Responsibilities:Monitor calls of AR Callers and provide feedback to improve call quality, communication skills, and adherence to processes.Identify training needs and assist in conducting refresher sessions for AR callers.Ensure compliance with quality standards, client guidelines, and HIPAA regulations.Analyze call data and prepare...

QUALITY ANALYSTbluCognition is an AI/ML based start-up specializing in developing data products leveraging alternative data sources and providing servicing support to our clients in the financial services sector. Founded in 2017, by some very named senior professionals from the financial services industry, the company is headquartered in the US, with the...

Quality executive is responsible to perform activities outlined in the Service Quality Plan and identify agent / program level improvement opportunities. Executive is required to work closely with the production resource to ensure adherence to the client and process specific requirements. Ensure that regular feedback and error sharing sessions are conducted...

About the Role:We are looking for aData Quality Analystto ensure the accuracy, completeness, and consistency of data used forB2B lead generation campaigns. The ideal candidate will have a strong eye for detail, analytical skills, and experience with CRM or lead databases.Key Responsibilities:Validate, clean, and enrich B2B lead data from multiple...