CRM IT Project Manager CBSL

1 week ago

Noida, Uttar Pradesh, India Aarushi Infotech Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About the Role:

We are seeking an experienced Project Manager with a strong technology background to lead the delivery of large-scale development projects, specifically focusing on CRM implementations. The ideal candidate will have a proven track record in managing complex, cross-functional technology initiatives, ensuring timely delivery, stakeholder satisfaction, and adherence to budget and quality standards.


Key Responsibilities:


  2. Project Planning:
    Develop and manage detailed project plans, allocate resources effectively, and ensure timely delivery within budget.
  3. Team Management:
    Lead and coordinate cross-functional teams including developers, QA, business analysts, and external vendors to drive project success.
  4. CRM Implementation:
    Oversee the end-to-end implementation of CRM solutions (e.g., Salesforce, Microsoft Dynamics), aligning system capabilities with business needs.
  5. Risk Management:
    Identify, evaluate, and mitigate project risks through proactive planning and contingency strategies.
  6. Stakeholder Management:
    Maintain regular communication with project sponsors, business users, and senior leadership to report progress, manage expectations, and handle change requests.
  7. Quality Assurance:
    Ensure project deliverables meet quality standards through ongoing reviews, documentation checks, and testing oversight.
  8. Budgeting and Cost Control:
    Monitor and control project budgets, ensuring accurate tracking of expenses and managing variances proactively.

Requirements:

  • Education:
    Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Experience:
    7–10 years of project management experience, with a focus on technology-driven projects, preferably involving CRM platforms.
  • Certifications:
    PMP, PRINCE2, or equivalent project management certification.
  • Skills:
    • Expertise in project management methodologies: Agile, Waterfall, or Hybrid.
    • Strong knowledge of CRM platforms like Salesforce or Microsoft Dynamics.
    • Solid understanding of SDLC, software deployment processes, and QA practices.
  • Leadership:
    Proven ability to lead teams, drive decisions, and deliver under pressure in a collaborative and fast-paced environment.

Nice to Have:

  • Experience with cloud platforms (AWS, Azure, Google Cloud).
  • Understanding of DevOps tools and practices (e.g., Jenkins, Docker, CI/CD pipelines).
  • Background in business analysis, including requirements gathering and functional documentation.

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