Operation Manager

1 day ago

Aluva, Kerala, India Flora Hospitality Full time ₹ 40,000 - ₹ 4,50,000 per year

Position : Operation Manager.

The Operation Manager is responsible for overseeing all operational aspects of the hotel to ensure seamless functioning and high standards of service. The role encompasses managing front office operations, housekeeping, engineering, guest relations, and staff supervision while maintaining an exceptional guest experience.

Key Responsibilities :

  • Supervision: Oversee daily hotel operations, including front desk, housekeeping, and maintenance.
  • Guest Service: Welcome guests warmly, ensure smooth check-ins/check-outs, and promptly address any guest concerns.
  • Staff Management: Supervise, train, and motivate hotel staff to deliver outstanding service and uphold company policies.
  • Problem-Solving: Handle guest complaints, resolve conflicts, and manage emergencies effectively.
  • Coordination: Ensure seamless communication between departments (housekeeping, maintenance, food & beverage) to fulfill operational needs.
  • Reports: Maintain accurate records, such as guest feedback, incident logs, and operational reports, and share them with the management team.
  • Safety & Security: Enforce safety and security protocols to ensure the well-being of guests and staff.
  • Quality Control: Ensure cleanliness, maintenance, and safety standards are consistently met throughout the property.
  • Administrative Tasks: Manage reservations, billing, inventory, and other administrative duties as required.

Skills and Qualifications :

  • Experience: A minimum of 10 years in the hospitality industry, with 3 -5 years in an Operations Manager or similar role.
  • Communication: Excellent verbal and written communication skills in English (knowledge of additional languages is a plus).
  • Customer Service: Strong ability to professionally handle guest queries and complaints.
  • Leadership: Proven leadership skills with the ability to manage teams effectively and maintain high morale.
  • Tech-Savvy: Proficiency in hotel management software (e.g., Opera, Front Desk, Winhms) and office tools.
  • Problem-Solving: Ability to make quick, effective decisions under pressure.
  • A degree in Hotel Management or a related field is preferred.

Contact Details

Vinesh Manakkat

Mobile:

Email:

Job Types: Full-time, Permanent

Pay: ₹40, ₹45,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

  • Operations Manager

    4 weeks ago

    Aluva, Kerala, India Neethu's Academy Full time

    Job Purpose The Operations Manager will oversee and manage the day-to-day operations of the tours and travel business ensuring seamless execution of travel services customer satisfaction vendor coordination and operational efficiency The role involves supervising staff improving processes maintaining quality standards and achieving business goals...

  • Operations Manager

    5 days ago

    Aluva, Kerala, India Neethu's Academy Full time ₹ 4,20,000 - ₹ 6,00,000 per year

    Job Purpose:The Operations Manager will oversee and manage the day-to-day operations of the tours and travel business, ensuring seamless execution of travel services, customer satisfaction, vendor coordination, and operational efficiency. The role involves supervising staff, improving processes, maintaining quality standards, and achieving business goals.Key...

  • Operations Manager

    3 days ago

    Aluva, Kerala, India Portfolio Builders Full time ₹ 4,20,000 per year

    About the RoleFLYZONE COMPANY is looking for a detail-oriented Operations Manager to oversee daily operations of our Aluva travel consultancy office. The successful candidate will ensure efficient workflow, manage staff, and maintain high service standards.Key ResponsibilitiesPlan, organize, and supervise day-to-day office activitiesCoordinate between...

  • Executive Ecommerce Operations

    3 days ago

    Aluva, Kerala, India VStar Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Responsible for successfully operating the e-commerce operations of the Omni location and providing guidance to the team for driving sales, managing e-commerce operations and logistics management Role & responsibilitiesE-Commerce OperationsAssume full responsibility and accountability for the effective day-to-day e-commerce operations.Collaborate with the...

  • Warehouse Operator SAP

    3 days ago

    Aluva, Kerala, India Group Mukkadan Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    We are seeking an experienced and skilled Warehouse SAP Operator to manage and maintain our warehouse operations using SAP software. The successful candidate will be responsible for accurate and efficient data entry, inventory management, and reporting.Data Entry and Management: Accurately and efficiently enter data into SAP system, including inventory...

  • Assistant -Finance Operations

    5 days ago

    Aluva, Kerala, India Arjuna Natural Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Arjuna Natural Private Limited is India's leading manufacturer and exporter of standardized botanical extracts for the nutraceutical industries for more than two decades. Established in 1989, the company has grown in epic proportion with customers in around 65 countries and has several international patents to its credit of which the majority are...

  • Only 24h Left Operations Executive

    4 weeks ago

    Aluva, Kerala, India Abj Associates Full time

    Job Title Operations Executive Location Aluva Salary 15 000 - 20 000 per month Experience Required Minimum 1 year Accommodation Provided by the company We are seeking a dedicated and proactive Operations Executive to coordinate and oversee day-to-day activities in our production unit The ideal candidate should have prior experience...

  • Department Manager

    5 days ago

    Aluva, Kerala, India Reliance Retail Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job PurposeEffectively driving sales through efficient department operations, customer service delivery, motivation and retention of store personnel and adherence to company norms.Education QualificationsGraduation/ Post GraduationKey Responsibilities Align departmental sales plans and quotas with business objectives, ensuring gross margin, stock on hand,...

  • Finance Manager

    2 days ago

    Aluva, Kerala, India EFF Logistics Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Responsibilities:* Oversee financial operations from budget creation to tax compliance.* Manage cash flow, fund planning & GST filings.* Ensure accurate TDS reconciliations & billing management.Health insurance

  • Business Development Manager

    5 days ago

    Aluva, Kerala, India Abj Associates Full time ₹ 3,60,000 - ₹ 4,20,000 per year

    Job Title: Petrol Pump ManagerLocation: AluvaSalary Range: ₹30,000 – ₹35,000 per monthJob OverviewWe are seeking an experienced and dynamic Petrol Pump Manager to oversee the daily operations, business development, and staff management of our petrol pump. The ideal candidate must bring strong leadership skills, proven managerial experience, and the...