Service Advisor

1 day ago


Kozhikode, Kerala, India TVS AKB MOTORS Full time ₹ 1,56,000 - ₹ 2,40,000 per year

Job Title: Service Advisor – Two-Wheeler Automobile Showroom

Location: Nadakkavu , Ramanattukara,Koduvally

Job Summary:

The Service Advisor acts as the liaison between customers and the service team, ensuring a smooth and professional service experience. This role involves customer interaction, understanding vehicle issues, job card creation, job estimation, and coordinating service and repairs with the workshop team.

Key Responsibilities:

  • Greet customers and schedule service appointments.
  • Understand and document customer complaints and concerns about their two-wheeler.
  • Open and maintain accurate job cards with detailed notes.
  • Provide estimates for service, repairs, and spare parts.
  • Coordinate with mechanics/technicians to prioritize and monitor job progress.
  • Ensure quality control and final inspection before delivery.

Required Skills and Qualifications:

  • Minimum 1–3 years of experience in a similar role (preferably in a two-wheeler dealership).

Education:

  • Diploma or ITI in Automobile Engineering or related field.
  • Graduate in any discipline with relevant experience may also be considered.

Pay:

  • 13k – 20k + Incentives based on performance.

Job Types: Full-time, Fresher

Pay: ₹13, ₹20,000.00 per month

Work Location: In person


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