Process Trainer
2 weeks ago
Role & responsibilities
- To train the new recruits on product and process/soft skills/voice & accent and bring them up to the expected bench mark, before they hit the floor.
- Responsible for conducting refreshers training program based on the training need analysis shared by the Transactional Quality team.
- Has to ensure that all the data relating to training are populated in the Training event management module in SAP, within time frame agreed upon.
- Responsible for the certification of the new hire trainings at the respective center
- Responsible to increase training through put for the respective batch.
- Responsible for calibrating & shadowing of Trainees on a regular basis.
- Responsible for the MIS for the aligned process
- Responsible for the training deliverables) for the aligned process only
Preferred candidate profile
*Candidate must have 1yr+ exp as Process Trainer on paper
*Salary will be upto 4 LPA ONLY
Interested candidate can share their cv
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