Principal System Consultant

4 days ago

Pune, Maharashtra, India UKG Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description

  • Deliver presentations and communicate effectively at all levels within the Customer and UKG Pro WFM organization
  • Act as the team's subject matter expert for various UKG Pro WFM Workforce Management Modules
  • Facilitate workshops for complex or large-scale projects to identify requirements, documenting the requirements and developing prototypes to use to confirm requirements back to the customer
  • Acts as mentor/coach to other on the team for workforce management best practices and solution build best practices
  • Designs, develops, modifies and evaluates tools developed to aid the team
  • Assist with Managed Services customer presentations
  • Manage customer project and/or accounts
  • Assists in resolving customer escalations
  • Ability to expand knowledge of UKG Pro WFM' product line through self-study, attend classes and/or participating in Virtual Training.
  • Propose Ideas and Drive Cross functional collaboration projects.
  • Dedicate good time towards mentoring the layers below. '
  • A highly seasoned specialist professional with wide-ranging experience and in-depth knowledge in a specialized field.
  • Applies comprehensive knowledge of a particular field to resolve complex issues in creative ways. Full knowledge of other related disciplines.
  • Develops solutions to diverse business problems of high complexity which require the regular use of ingenuity and creativity.
  • Analysis of situations or data requires an in-depth evaluation of various factors.
  • Has specialized knowledge of various alternatives and their impact on the business.
  • Challenges are frequently unique, and solutions may serve as precedent for future decisions.
  • Plans and organizes project assignments of substantial variety and complexity. Initiates or maintains schedule for projects and project milestones.
  • Exercises considerable latitude in determining objectives of assignment.
  • Develops departmental policies and procedures, new techniques and standards.
  • Work is reviewed from a relatively long-term perspective, for desired results.

Education/Experience: '

  • BS/BS degree in Computer Science, Management Information Systems or related discipline (or related experience)
  • 8 - 10 years of relevant work experience
  • Minimum of 8 years of experience implementing a UKG Pro WFM Workforce Management Solution
  • Minimum of 6 years of integrations/APIs development
  • Professional Dell Boomi Developer Certification, ITIL Certification, Project Management, may require additional product certifications

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