Principal Consultant

1 week ago

Pune, Maharashtra, India Genpact Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant - Business Analyst - Service Now

In this role you will be responsible for part of the full project lifecycle with a primary focus on business value and benefit realization.

Responsibilities

  • Elicit and clearly document business and system requirements and create requirement artefacts. Develop User stories, functional specifications, system design specification for client engagements by understanding the customer requirements.
  • Understand and negotiate needs and expectations of stakeholders.
  • Requirement Walkthrough to the team after the client approvals and ensuring all the clarity is attained throughout the project.
  • Coordinating and communicating with the client and the internal project team developers, PM, QAs etc on the business requirements.
  • Manage customer relationships and expectations by developing a communication process to keep others up to date on project results.
  • Create and maintain issue logs, meeting minutes, project summaries, meeting schedules.
  • Support customers during UAT.
  • Perform functional testing to ensure requirements are being met.

Qualifications we seek in you

Minimum Qualifications

  • B.E / MCA / Relevant degree
  • Prior working experience with ServiceNow.
  • Good knowledge of available IT systems/tools.

Preferred qualifications

  • Good management, analytic, problem solving & interpersonal skills
  • Self-motivated, Positive outlook & result oriented
  • Effective communication skills
  • Good knowledge of available IT systems/tools

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

JobPrincipal Consultant

Primary LocationIndia-Pune

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingOct 2, 2025, 3:28:15 AM

Unposting DateMar 31, 2026, 8:28:15 AM

Master Skills ListDigital

Job CategoryFull Time

  • Principal Consultant

    1 week ago

    Pune, Maharashtra, India Ambit Software Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Interested candidates may share their profiles to: Job Title: Principal ConsultantJob Summary: We are seeking an experienced Principal Consultant in Business Analysis to join our dynamic IT consulting team. The ideal candidate will have 8 to 15 years of experience in IT, with at least 8 years in a relevant Principal Consultant role. This role focuses on...

  • Principal Consultant

    2 weeks ago

    Pune, Maharashtra, India Wipro Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role PurposePrincipal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and...

  • Principal Consultant

    1 week ago

    Pune, Maharashtra, India Wipro Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Role PurposePrincipal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and...

  • Senior Consultant- Software Engineering

    2 days ago

    Pune, Maharashtra, India Principal Global Services Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    ResponsibilitiesAbout the RoleWe are in search of a Senior Consultant - Software Engineering to become part of our top-tier engineering team in Pune/Hyderabad. This presents a meaningful role to lead solution architecture and innovation for our cloud platform initiatives You will be instrumental in propelling our cloud transformation programs forward,...

  • Senior Principal consultant- Data Engineer

    2 weeks ago

    Pune, Maharashtra, India Genpact Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Senior Principal consultant- Data Engineer-COR {03f5fbb a2a-8fdc-8b5c03fc559b}&action=edit Job Senior Principal Consultant Primary Location India-Pune Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Sep 24, 2025, 8:35:01 AM Unposting Date Mar 23, 2026, 1:35:01 PM Master Skills List Digital Job Category Full Time

  • Senior Consultant

    2 days ago

    Pune, Maharashtra, India Principal Global Services Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Responsibilities Description% of Time Spent·   Data Acquisition: Work with Data Engineering team to understand and help to develop build-as-per-need infrastructure for Data collection and ETL processes, automate steps in ETL & develop system to manage, deploy and maintain Data Engineering code. Create data tools for analytics and data scientist team...

  • Principal Consultant

    2 weeks ago

    Pune, Maharashtra, India Genpact Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Principal Consultant - Snowflake (Python + DBT)-BFS Ready to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology...

  • Senior Consultant

    2 weeks ago

    Pune, Maharashtra, India Principal Global Services Full time ₹ 1,20,000 - ₹ 3,00,000 per year

    *ResponsibilitiesDescription% of Time Spent*Data Acquisition: Work with Data Engineering team to understand and help to develop build-as-per-need infrastructure for Data collection and ETL processes, automate steps in ETL & develop system to manage, deploy and maintain Data Engineering code. Create data tools for analytics and data scientist team members...

  • Program Manager

    2 days ago

    Pune, Maharashtra, India Principal Global Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    ResponsibilitiesProgram Manager  About Principal: understand who we areWith more than 19,000 employees worldwide, Principal helps people and companies in Asia, Australia, Europe, Latin America, and North America build and protect their financial well-being. We have been doing this for 145 years. A FORTUNE 500 company, we are known for our innovative ideas...

  • Principal Functional Consultant

    2 weeks ago

    Pune, Maharashtra, India Icertis Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We are seeking a highly experienced SAP Ariba Principal Consultant to lead global implementations and support procurement digital transformation initiatives. The ideal candidate will possess deep functional knowledge across multiple Ariba modules and the ability to guide clients through best-in-class sourcing and procurement practices.Key...